Back to overview
Downtime

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), Processing Server (Full + Snippet 3), Processing Server (Snippets + Full 4), Processing Server (Snippets + Full 5), Processing Server (Snippets + Full 6), Processing Server (Snippets + Full 7), Processing Server (Scheduler), Processing Server (TikTok 0), Processing Server (TikTok 1), Processing Server (TikTok 2), Processing Server (TikTok 3), Processing Server (TikTok 4), Processing Server (TikTok 5), Processing Server (TikTok 6), Processing Server (TikTok 7), PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, PROD Scheduler Server - JobPriority Not 0, TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, TikTok 3 - JobPriority Not 0, Manual Update Cron (FB), and 24 other services are down

Dec 11 at 02:38pm EST
Affected services
App Server
Processing Server (Full + Snippet 0)
Processing Server (Full + Snippet 1)
Processing Server (Full + Snippet 2)
Processing Server (Full + Snippet 3)
Processing Server (Snippets + Full 4)
Processing Server (Snippets + Full 5)
Processing Server (Snippets + Full 6)
Processing Server (Snippets + Full 7)
Processing Server (Scheduler)
Processing Server (TikTok 0)
Processing Server (TikTok 1)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (FB)

Resolved
Dec 12 at 12:23pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 12 at 12:23pm EST

TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 12 at 12:23pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Scheduler Server - JobPriority Not 0, TikTok 0 - JobPriority Not 0, and 1 other resource recovered.

Updated
Dec 12 at 12:10pm EST

PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Dec 12 at 12:10pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 12 at 12:10pm EST

TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 12 at 12:09pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0, TikTok 0 - JobPriority Not 0, and TikTok 1 - JobPriority Not 0 went down.

Updated
Dec 12 at 12:07pm EST

Processing Server (Full + Snippet 0) and Processing Server (Scheduler) recovered.

Updated
Dec 12 at 12:04pm EST

Processing Server (TikTok 4) and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 12 at 12:04pm EST

Processing Server (Full + Snippet 1), Processing Server (TikTok 5), PROD Full /Snippet Server 0 - JobPriority Not 0, and 1 other resource recovered.

Updated
Dec 12 at 12:03pm EST

Processing Server (Full + Snippet 2), Processing Server (Full + Snippet 3), Processing Server (TikTok 2), and 1 other resource recovered.

Updated
Dec 12 at 12:02pm EST

TikTok 1 - JobPriority Not 0 recovered.

Updated
Dec 12 at 12:02pm EST

TikTok 0 - JobPriority Not 0 recovered.

Updated
Dec 12 at 12:02pm EST

Processing Server (Snippets + Full 7), Processing Server (TikTok 0), Processing Server (TikTok 1), and 2 other resources recovered.

Updated
Dec 12 at 12:01pm EST

Processing Server (Snippets + Full 4), Processing Server (Snippets + Full 5), Processing Server (Snippets + Full 6), and 2 other resources recovered.

Updated
Dec 12 at 11:38am EST

Processing Server (Full + Snippet 2) and Processing Server (Full + Snippet 3) went down.

Updated
Dec 12 at 11:37am EST

Processing Server (Full + Snippet 1) went down.

Updated
Dec 12 at 11:37am EST

Processing Server (Full + Snippet 0) went down.

Updated
Dec 12 at 11:37am EST

Processing Server (TikTok 3) went down.

Updated
Dec 12 at 11:37am EST

Processing Server (TikTok 7) went down.

Updated
Dec 12 at 11:37am EST

Processing Server (Snippets + Full 4), Processing Server (TikTok 0), Processing Server (TikTok 1), and 3 other resources went down.

Updated
Dec 12 at 11:36am EST

Processing Server (Snippets + Full 7) went down.

Updated
Dec 12 at 11:36am EST

Processing Server (Snippets + Full 6) and Processing Server (TikTok 4) went down.

Updated
Dec 12 at 11:36am EST

Processing Server (Snippets + Full 5) and Processing Server (Scheduler) went down.

Updated
Dec 12 at 11:21am EST

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 12 at 11:21am EST

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Scheduler Server - JobPriority Not 0, and TikTok 0 - JobPriority Not 0 went down.

Updated
Dec 12 at 11:20am EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 12 at 07:40am EST

Manual Update Cron (FB) recovered.

Updated
Dec 12 at 05:05am EST

App Server recovered.

Updated
Dec 12 at 04:59am EST

App Server went down.

Updated
Dec 12 at 02:22am EST

Manual Update Cron (FB) went down.

Updated
Dec 11 at 07:20pm EST

Manual Update Cron (FB) recovered.

Updated
Dec 11 at 05:48pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:48pm EST

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:47pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0, TikTok 0 - JobPriority Not 0, and TikTok 1 - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:25pm EST

TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 11 at 05:25pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Dec 11 at 05:25pm EST

PROD Scheduler Server - JobPriority Not 0 and TikTok 0 - JobPriority Not 0 went down.

Updated
Dec 11 at 05:25pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 11 at 05:19pm EST

TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:19pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:19pm EST

TikTok 1 - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:19pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:19pm EST

TikTok 0 - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:19pm EST

PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:18pm EST

TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 11 at 05:11pm EST

PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Dec 11 at 05:11pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 11 at 05:10pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0, TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and 1 other resource went down.

Updated
Dec 11 at 03:57pm EST

TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 11 at 03:57pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Dec 11 at 03:57pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0, PROD Scheduler Server - JobPriority Not 0, TikTok 0 - JobPriority Not 0, and 1 other resource recovered.

Updated
Dec 11 at 03:24pm EST

TikTok 1 - JobPriority Not 0 went down.

Updated
Dec 11 at 03:24pm EST

PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Dec 11 at 03:23pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 11 at 03:23pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0 and TikTok 0 - JobPriority Not 0 went down.

Updated
Dec 11 at 03:20pm EST

Processing Server (Full + Snippet 0) recovered.

Updated
Dec 11 at 03:19pm EST

Processing Server (Full + Snippet 0) went down.

Updated
Dec 11 at 03:18pm EST

TikTok 1 - JobPriority Not 0 recovered.

Updated
Dec 11 at 03:18pm EST

TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 11 at 03:17pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Dec 11 at 03:17pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0, PROD Scheduler Server - JobPriority Not 0, and TikTok 0 - JobPriority Not 0 recovered.

Updated
Dec 11 at 02:57pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Dec 11 at 02:56pm EST

TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 11 at 02:56pm EST

PROD Full /Snippet Server 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 11 at 02:56pm EST

TikTok 0 - JobPriority Not 0 went down.

Created
Dec 11 at 02:38pm EST

Manual Update Cron (FB) went down.