Previous incidents
Processing Server (TikTok 4) and Manual Update Cron (Source) are down
Resolved Apr 17, 2026 at 2:48am UTC
Manual Update Cron (Source) recovered.
3 previous updates
Processing Server (TikTok 5), Processing Server (TikTok 6), and 9 other servi...
Resolved Apr 15, 2026 at 2:35am UTC
Manual Update Cron (Source) recovered.
15 previous updates
Manual Update Cron (Source) is down
Resolved Apr 13, 2026 at 8:05pm UTC
Manual Update Cron (Source) recovered.
1 previous update
Processing Server (Full + Snippet 2) is down
Resolved Apr 12, 2026 at 8:54pm UTC
Processing Server (Full + Snippet 2) recovered.
1 previous update
Processing Server (TikTok 7) is down
Resolved Apr 11, 2026 at 12:19pm UTC
Processing Server (TikTok 7) recovered.
1 previous update
Processing Server (Snippets + Full 5), Processing Server (TikTok 0), and 9 ot...
Resolved Apr 10, 2026 at 10:01pm UTC
Processing Server (TikTok 0) recovered.
18 previous updates
Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 3), a...
Resolved Apr 8, 2026 at 5:23pm UTC
Processing Server (Full + Snippet 0) recovered.
23 previous updates
App Server, Processing Server (Snippets + Full 4), and 13 other services are ...
Resolved Apr 4, 2026 at 2:48pm UTC
Processing Server (TikTok 3) recovered.
41 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Mar 31, 2026 at 11:41am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.
8 previous updates
TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and 2 other servi...
Resolved Mar 30, 2026 at 4:50pm UTC
TikTok 3 - JobPriority Not 0 recovered.
4 previous updates
Processing Server (Full + Snippet 2) is down
Resolved Mar 28, 2026 at 5:24pm UTC
Processing Server (Full + Snippet 2) recovered.
1 previous update
Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...
Resolved Mar 27, 2026 at 11:09pm UTC
Manual Update Cron (Source) recovered.
30 previous updates
Processing Server (Snippets + Full 6) and Processing Server (TikTok 0) are down
Resolved Mar 25, 2026 at 4:01am UTC
Processing Server (TikTok 0) recovered.
3 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Mar 24, 2026 at 10:06pm UTC
Manual Update Cron (Source) recovered.
12 previous updates
Processing Server (TikTok 7), TikTok 0 - JobPriority Not 0, and 4 other servi...
Resolved Mar 23, 2026 at 10:35pm UTC
Manual Update Cron (Source) recovered.
9 previous updates
Processing Server (Snippets + Full 4) is down
Resolved Mar 22, 2026 at 9:23pm UTC
Processing Server (Snippets + Full 4) recovered.
1 previous update
Processing Server (TikTok 3), Processing Server (TikTok 5), and 2 other servi...
Resolved Mar 21, 2026 at 11:15pm UTC
Manual Update Cron (Source) recovered.
7 previous updates
Processing Server (TikTok 1), TikTok 0 - JobPriority Not 0, and 3 other servi...
Resolved Mar 20, 2026 at 7:32pm UTC
Processing Server (TikTok 1) recovered.
7 previous updates
Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...
Resolved Mar 19, 2026 at 11:13pm UTC
Manual Update Cron (Source) recovered.
17 previous updates
Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...
Resolved Mar 17, 2026 at 9:22pm UTC
Manual Update Cron (Source) recovered.
29 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Mar 16, 2026 at 11:09pm UTC
Manual Update Cron (Source) recovered.
12 previous updates
Processing Server (TikTok 3) and Manual Update Cron (Source) are down
Resolved Mar 15, 2026 at 4:16am UTC
Manual Update Cron (Source) recovered.
3 previous updates
Processing Server (Full + Snippet 2), Processing Server (Snippets + Full 6), ...
Resolved Mar 13, 2026 at 9:24pm UTC
Processing Server (Snippets + Full 6) recovered.
26 previous updates
Processing Server (TikTok 0), PROD Full /Snippet Server 0 - JobPriority Not 0...
Resolved Mar 10, 2026 at 9:46pm UTC
Manual Update Cron (Source) recovered.
11 previous updates
Processing Server (Snippets + Full 6) is down
Resolved Mar 8, 2026 at 8:09pm UTC
Processing Server (Snippets + Full 6) recovered.
1 previous update
Processing Server (TikTok 0), PROD Full /Snippet Server 0 - JobPriority Not 0...
Resolved Mar 7, 2026 at 5:46am UTC
Processing Server (TikTok 0) recovered.
10 previous updates
Processing Server (Snippets + Full 4), Processing Server (TikTok 2), and 8 ot...
Resolved Mar 6, 2026 at 4:11pm UTC
Manual Update Cron (FB) recovered.
13 previous updates
Processing Server (Snippets + Full 4) is down
Resolved Mar 5, 2026 at 1:08pm UTC
Processing Server (Snippets + Full 4) recovered.
1 previous update
Processing Server (Full + Snippet 0) and Manual Update Cron (Source) are down
Resolved Mar 4, 2026 at 5:08am UTC
Processing Server (Full + Snippet 0) recovered.
3 previous updates
Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...
Resolved Mar 3, 2026 at 5:09pm UTC
Processing Server (Full + Snippet 3) recovered.
18 previous updates
Processing Server (Full + Snippet 0) and Manual Update Cron (Source) are down
Resolved Mar 2, 2026 at 10:08pm UTC
Processing Server (Full + Snippet 0) recovered.
3 previous updates
Manual Update Cron (Source) is down
Resolved Mar 1, 2026 at 2:47am UTC
Manual Update Cron (Source) recovered.
1 previous update
Processing Server (Snippets + Full 6) is down
Resolved Feb 28, 2026 at 10:09pm UTC
Processing Server (Snippets + Full 6) recovered.
1 previous update
App Server, Processing Server (Full + Snippet 0), and 17 other services are down
Resolved Feb 27, 2026 at 10:09pm UTC
Processing Server (Full + Snippet 1) recovered.
33 previous updates
Processing Server (TikTok 0), Processing Server (TikTok 2), and 8 other servi...
Resolved Feb 25, 2026 at 8:11pm UTC
Manual Update Cron (Source) recovered.
15 previous updates
Processing Server (TikTok 7) is down
Resolved Feb 23, 2026 at 5:19am UTC
Processing Server (TikTok 7) recovered.
1 previous update
Processing Server (TikTok 5), Processing Server (TikTok 6), and 8 other servi...
Resolved Feb 21, 2026 at 5:56am UTC
PROD Scheduler Server - JobPriority Not 0 recovered.
13 previous updates
Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...
Resolved Feb 20, 2026 at 7:59pm UTC
Manual Update Cron (Source) recovered.
14 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Feb 19, 2026 at 3:53pm UTC
Manual Update Cron (FB) recovered.
9 previous updates
Processing Server (TikTok 5), Processing Server (TikTok 7), and 6 other servi...
Resolved Feb 18, 2026 at 6:34pm UTC
Processing Server (TikTok 5) recovered.
16 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Feb 17, 2026 at 4:50pm UTC
TikTok 1 - JobPriority Not 0 recovered.
10 previous updates
Processing Server (TikTok 6), Processing Server (TikTok 7), and 8 other servi...
Resolved Feb 16, 2026 at 7:56pm UTC
Manual Update Cron (Source) recovered.
16 previous updates
Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...
Resolved Feb 12, 2026 at 7:28pm UTC
Manual Update Cron (Source) recovered.
37 previous updates
Processing Server (TikTok 0), Processing Server (TikTok 7), and 8 other servi...
Resolved Feb 10, 2026 at 5:17pm UTC
Processing Server (TikTok 0) recovered.
20 previous updates
Processing Server (TikTok 7), PROD Full /Snippet Server 0 - JobPriority Not 0...
Resolved Feb 9, 2026 at 3:20pm UTC
TikTok 3 - JobPriority Not 0 recovered.
11 previous updates
Processing Server (Snippets + Full 7) is down
Resolved Feb 8, 2026 at 2:24pm UTC
Processing Server (Snippets + Full 7) recovered.
1 previous update
Processing Server (TikTok 4) is down
Resolved Feb 7, 2026 at 7:49pm UTC
Processing Server (TikTok 4) recovered.
1 previous update
Processing Server (TikTok 1), PROD Full /Snippet Server 0 - JobPriority Not 0...
Resolved Feb 6, 2026 at 11:46pm UTC
Manual Update Cron (Source) recovered.
52 previous updates