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Downtime

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 5), and 13 other services are down

Apr 20, 2026 at 6:33am UTC
Affected services
Processing Server (Full + Snippet 0)
Processing Server (Snippets + Full 5)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)

Resolved
Apr 21, 2026 at 7:08am UTC

Processing Server (Full + Snippet 0) recovered.

Updated
Apr 21, 2026 at 7:05am UTC

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

Updated
Apr 21, 2026 at 7:05am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Apr 21, 2026 at 7:00am UTC

Processing Server (Full + Snippet 0) went down.

Updated
Apr 21, 2026 at 6:57am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Apr 21, 2026 at 6:57am UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Apr 21, 2026 at 6:57am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Apr 21, 2026 at 3:11am UTC

Manual Update Cron (Source) recovered.

Updated
Apr 20, 2026 at 3:28pm UTC

Manual Update Cron (Source) went down.

Updated
Apr 20, 2026 at 2:24pm UTC

Processing Server (Snippets + Full 5) recovered.

Updated
Apr 20, 2026 at 2:17pm UTC

Processing Server (Snippets + Full 5) went down.

Updated
Apr 20, 2026 at 6:49am UTC

Processing Server (TikTok 6) and Processing Server (TikTok 7) recovered.

Updated
Apr 20, 2026 at 6:49am UTC

Processing Server (TikTok 5) recovered.

Updated
Apr 20, 2026 at 6:49am UTC

Processing Server (TikTok 4) recovered.

Updated
Apr 20, 2026 at 6:48am UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) recovered.

Updated
Apr 20, 2026 at 6:41am UTC

Processing Server (TikTok 6) and Processing Server (TikTok 7) went down.

Updated
Apr 20, 2026 at 6:41am UTC

Processing Server (TikTok 4) and Processing Server (TikTok 5) went down and PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Apr 20, 2026 at 6:40am UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) went down and PROD Scheduler Server - JobPriority Not 0 recovered.

Created
Apr 20, 2026 at 6:33am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.