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Downtime

Processing Server (Full + Snippet 2), Processing Server (Snippets + Full 6), and 9 other services are down

Mar 12, 2026 at 6:27am UTC
Affected services
Processing Server (Full + Snippet 2)
Processing Server (Snippets + Full 6)
Processing Server (TikTok 1)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)

Resolved
Mar 13, 2026 at 9:24pm UTC

Processing Server (Snippets + Full 6) recovered.

Updated
Mar 13, 2026 at 9:18pm UTC

Processing Server (Snippets + Full 6) went down.

Updated
Mar 13, 2026 at 5:18am UTC

Manual Update Cron (Source) recovered.

Updated
Mar 12, 2026 at 7:56pm UTC

Manual Update Cron (Source) went down.

Updated
Mar 12, 2026 at 5:24pm UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Mar 12, 2026 at 5:18pm UTC

Processing Server (Full + Snippet 2) went down.

Updated
Mar 12, 2026 at 12:02pm UTC

Processing Server (TikTok 1) recovered.

Updated
Mar 12, 2026 at 11:56am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 11:56am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 11:54am UTC

Processing Server (TikTok 1) went down.

Updated
Mar 12, 2026 at 11:50am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 11:50am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 11:50am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 11:48am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Mar 12, 2026 at 11:48am UTC

PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Mar 12, 2026 at 11:42am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Mar 12, 2026 at 11:42am UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Mar 12, 2026 at 11:42am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Mar 12, 2026 at 11:32am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.

Updated
Mar 12, 2026 at 7:26am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 7:26am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 7:20am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 7:20am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 7:20am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Mar 12, 2026 at 6:33am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Mar 12, 2026 at 6:28am UTC

TikTok 3 - JobPriority Not 0 went down.

Created
Mar 12, 2026 at 6:27am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.