Back to overview
Downtime

Processing Server (Snippets + Full 5), Processing Server (TikTok 0), and 9 other services are down

Apr 9, 2026 at 7:27am UTC
Affected services
Processing Server (Snippets + Full 5)
Processing Server (TikTok 0)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)
Manual Update Cron (FB)

Resolved
Apr 10, 2026 at 10:01pm UTC

Processing Server (TikTok 0) recovered.

Updated
Apr 10, 2026 at 9:55pm UTC

Processing Server (TikTok 0) went down.

Updated
Apr 10, 2026 at 2:43am UTC

Manual Update Cron (Source) recovered.

Updated
Apr 9, 2026 at 9:54pm UTC

Processing Server (Snippets + Full 5) recovered.

Updated
Apr 9, 2026 at 9:47pm UTC

Processing Server (Snippets + Full 5) went down.

Updated
Apr 9, 2026 at 4:07pm UTC

Manual Update Cron (FB) recovered.

Updated
Apr 9, 2026 at 3:43pm UTC

Manual Update Cron (Source) went down.

Updated
Apr 9, 2026 at 3:23pm UTC

Processing Server (Snippets + Full 5) recovered.

Updated
Apr 9, 2026 at 3:18pm UTC

Processing Server (Snippets + Full 5) went down.

Updated
Apr 9, 2026 at 11:22am UTC

Manual Update Cron (FB) went down.

Updated
Apr 9, 2026 at 7:41am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Apr 9, 2026 at 7:41am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Apr 9, 2026 at 7:35am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Apr 9, 2026 at 7:35am UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

Updated
Apr 9, 2026 at 7:35am UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
Apr 9, 2026 at 7:33am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Apr 9, 2026 at 7:33am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.

Updated
Apr 9, 2026 at 7:27am UTC

TikTok 3 - JobPriority Not 0 went down.

Created
Apr 9, 2026 at 7:27am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.