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Downtime

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), and 14 other services are down

Mar 17, 2026 at 6:57am UTC
Affected services
Processing Server (Full + Snippet 1)
Processing Server (Full + Snippet 2)
Processing Server (Full + Snippet 3)
Processing Server (Snippets + Full 4)
Processing Server (Snippets + Full 5)
Processing Server (Snippets + Full 6)
Processing Server (Snippets + Full 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)
Manual Update Cron (FB)

Resolved
Mar 17, 2026 at 9:22pm UTC

Manual Update Cron (Source) recovered.

Updated
Mar 17, 2026 at 9:09pm UTC

Processing Server (Full + Snippet 3) recovered.

Updated
Mar 17, 2026 at 9:03pm UTC

Processing Server (Full + Snippet 3) went down.

Updated
Mar 17, 2026 at 5:32pm UTC

Manual Update Cron (Source) went down.

Updated
Mar 17, 2026 at 5:09pm UTC

Processing Server (Full + Snippet 2) and Processing Server (Full + Snippet 3) recovered.

Updated
Mar 17, 2026 at 5:09pm UTC

Processing Server (Full + Snippet 1) recovered.

Updated
Mar 17, 2026 at 5:09pm UTC

Processing Server (Snippets + Full 7) recovered.

Updated
Mar 17, 2026 at 5:09pm UTC

Processing Server (Snippets + Full 5) and Processing Server (Snippets + Full 6) recovered.

Updated
Mar 17, 2026 at 5:05pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Mar 17, 2026 at 5:05pm UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
Mar 17, 2026 at 5:05pm UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

Updated
Mar 17, 2026 at 5:01pm UTC

Processing Server (Full + Snippet 3) went down.

Updated
Mar 17, 2026 at 5:01pm UTC

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), Processing Server (Snippets + Full 6), and 1 other resource went down.

Updated
Mar 17, 2026 at 5:01pm UTC

Processing Server (Snippets + Full 5) went down.

Updated
Mar 17, 2026 at 4:57pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Mar 17, 2026 at 4:57pm UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Mar 17, 2026 at 4:57pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Mar 17, 2026 at 4:23pm UTC

Processing Server (Snippets + Full 4) recovered.

Updated
Mar 17, 2026 at 4:17pm UTC

Processing Server (Snippets + Full 4) went down.

Updated
Mar 17, 2026 at 4:01pm UTC

Manual Update Cron (FB) recovered.

Updated
Mar 17, 2026 at 11:11am UTC

Manual Update Cron (FB) went down.

Updated
Mar 17, 2026 at 7:11am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Mar 17, 2026 at 7:05am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Mar 17, 2026 at 7:05am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Mar 17, 2026 at 7:05am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Mar 17, 2026 at 7:03am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Mar 17, 2026 at 7:02am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Mar 17, 2026 at 6:58am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Mar 17, 2026 at 6:57am UTC

TikTok 2 - JobPriority Not 0 went down.

Created
Mar 17, 2026 at 6:57am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.