Previous incidents
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Oct 31, 2023 at 2:08pm UTC
TikTok 3 - JobPriority Not 0 recovered.
10 previous updates
App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...
Resolved Oct 30, 2023 at 5:34pm UTC
Manual Update Cron (FB) recovered.
18 previous updates
Marketing Website and App Server are down
Resolved Oct 28, 2023 at 9:13pm UTC
Marketing Website recovered.
3 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Oct 20, 2023 at 9:21am UTC
Auto Update Cron (Source) recovered.
12 previous updates
Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...
Resolved Oct 19, 2023 at 5:55am UTC
TikTok 0 - JobPriority Not 0 recovered.
8 previous updates
Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...
Resolved Oct 18, 2023 at 6:34am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.
41 previous updates
Processing Server (Snippets + Full 4), Processing Server (Snippets + Full 5),...
Resolved Oct 16, 2023 at 10:04pm UTC
Processing Server (Snippets + Full 4), Processing Server (Snippets + Full 5), Processing Server (Snippets + Full 6), and 2 other resources recovered.
3 previous updates
Auto Update Cron (Source) and Manual Update Cron (FB) are down
Resolved Oct 14, 2023 at 5:29pm UTC
Manual Update Cron (FB) recovered.
5 previous updates
App Server is down
Resolved Oct 13, 2023 at 6:32am UTC
App Server recovered.
1 previous update
App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...
Resolved Oct 11, 2023 at 5:06pm UTC
Manual Update Cron (Source) recovered.
20 previous updates
App Server is down
Resolved Oct 9, 2023 at 6:40am UTC
App Server recovered.
1 previous update
App Server is down
Resolved Oct 6, 2023 at 6:46am UTC
App Server recovered.
1 previous update
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Oct 4, 2023 at 4:29am UTC
TikTok 7 - JobPriority Not 0 recovered.
13 previous updates
Manual Update Cron (Source) is down
Resolved Sep 29, 2023 at 10:33pm UTC
Manual Update Cron (Source) recovered.
1 previous update
App Server is down
Resolved Sep 28, 2023 at 6:41am UTC
App Server recovered.
1 previous update
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Sep 27, 2023 at 5:38am UTC
TikTok 5 - JobPriority Not 0 and TikTok 6 - Job Priority Not 0 recovered.
12 previous updates
App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...
Resolved Sep 26, 2023 at 9:07am UTC
Auto Update Cron (Source) recovered.
16 previous updates
App Server is down
Resolved Sep 25, 2023 at 6:39am UTC
App Server recovered.
1 previous update
App Server is down
Resolved Sep 18, 2023 at 6:35am UTC
App Server recovered.
1 previous update
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Sep 13, 2023 at 5:50am UTC
TikTok 7 - JobPriority Not 0 recovered.
11 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Sep 12, 2023 at 5:27am UTC
TikTok 4 - JobPriority Not 0 recovered.
11 previous updates
App Server is down
Resolved Sep 9, 2023 at 6:43am UTC
App Server recovered.
1 previous update
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Sep 8, 2023 at 3:00am UTC
Check Connection Status recovered.
18 previous updates
Processing Server (TikTok 6), Processing Server (TikTok 7), TikTok 6 - Job Pr...
Resolved Sep 6, 2023 at 5:21pm UTC
TikTok 6 - Job Priority Not 0 and TikTok 7 - JobPriority Not 0 recovered.
9 previous updates
Processing Server (Snippets + Full 6), PROD Full /Snippet Server 0 - JobPrior...
Resolved Sep 5, 2023 at 8:38pm UTC
Processing Server (Snippets + Full 6) recovered.
17 previous updates
App Server is down
Resolved Sep 3, 2023 at 6:35am UTC
App Server recovered.
1 previous update
App Server is down
Resolved Aug 31, 2023 at 6:37am UTC
App Server recovered.
1 previous update
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Aug 29, 2023 at 5:20pm UTC
TikTok 6 - Job Priority Not 0 recovered.
12 previous updates
App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...
Resolved Aug 28, 2023 at 10:18am UTC
PROD Scheduler Server - JobPriority Not 0, TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and 2 other resources recovered.
19 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Aug 23, 2023 at 7:18am UTC
TikTok 7 - JobPriority Not 0 recovered.
12 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Aug 17, 2023 at 5:33am UTC
TikTok 6 - Job Priority Not 0 and TikTok 7 - JobPriority Not 0 recovered.
13 previous updates
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Aug 16, 2023 at 5:08am UTC
TikTok 0 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, TikTok 5 - JobPriority Not 0, and 2 other resources recovered.
13 previous updates
App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...
Resolved Aug 12, 2023 at 12:01pm UTC
Manual Update Cron (Source) recovered.
16 previous updates
TikTok 6 - Job Priority Not 0 and TikTok 7 - JobPriority Not 0 are down
Resolved Aug 11, 2023 at 12:34pm UTC
TikTok 6 - Job Priority Not 0 and TikTok 7 - JobPriority Not 0 recovered.
3 previous updates
App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...
Resolved Aug 10, 2023 at 6:39am UTC
App Server recovered.
18 previous updates
App Server is down
Resolved Aug 7, 2023 at 6:37am UTC
App Server recovered.
1 previous update
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...
Resolved Aug 4, 2023 at 5:36am UTC
TikTok 7 - JobPriority Not 0 recovered.
14 previous updates
App Server is down
Resolved Aug 3, 2023 at 3:08am UTC
App Server recovered.
1 previous update
App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...
Resolved Aug 2, 2023 at 6:42am UTC
App Server recovered.
18 previous updates