Previous incidents

April 2024
Apr 30, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 30, 2024 at 9:08pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

71 previous updates
Apr 29, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 29, 2024 at 4:49pm UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

9 previous updates
Apr 25, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 25, 2024 at 7:18pm UTC

TikTok 2 - JobPriority Not 0 recovered.

8 previous updates
Apr 23, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 23, 2024 at 2:12pm UTC

TikTok 1 - JobPriority Not 0 recovered.

20 previous updates
Apr 21, 2024
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Apr 22, 2024 at 8:45pm UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

65 previous updates
Apr 18, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 19, 2024 at 7:11am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, TikTok 0 - JobPriority Not 0, and TikTok 1 - JobPriority Not 0 recovered.

15 previous updates
Apr 16, 2024
1 incident

Auto Update Cron (Source), Manual Update Cron (Source), and 1 other service a...

Downtime

Resolved Apr 17, 2024 at 6:17pm UTC

Manual Update Cron (Source) recovered.

5 previous updates
Apr 15, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 15, 2024 at 11:58pm UTC

Manual Update Cron (Source) recovered.

21 previous updates
Apr 13, 2024
1 incident

Check Connection Status is down

Downtime

Resolved Apr 13, 2024 at 5:07am UTC

Check Connection Status recovered.

1 previous update
Apr 12, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 12, 2024 at 11:54am UTC

Auto Update Cron (Source) recovered.

17 previous updates
Apr 08, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 9, 2024 at 5:39pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

9 previous updates
Apr 07, 2024
1 incident

Check Connection Status is down

Downtime

Resolved Apr 7, 2024 at 4:44am UTC

Check Connection Status recovered.

1 previous update
Apr 05, 2024
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Apr 5, 2024 at 9:09am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

32 previous updates
Apr 01, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 1, 2024 at 1:26pm UTC

PROD Scheduler Server - JobPriority Not 0 and TikTok 0 - JobPriority Not 0 recovered.

19 previous updates
March 2024
Mar 30, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 30, 2024 at 1:59pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

12 previous updates
Mar 28, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 29, 2024 at 12:10am UTC

Manual Update Cron (FB) recovered.

9 previous updates
Mar 27, 2024
1 incident

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and 2 other servi...

Downtime

Resolved Mar 27, 2024 at 7:01am UTC

TikTok 3 - JobPriority Not 0 recovered.

11 previous updates
Mar 26, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 26, 2024 at 3:19pm UTC

TikTok 3 - JobPriority Not 0 recovered.

14 previous updates
Mar 23, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 23, 2024 at 5:42am UTC

Processing Server (Scheduler) recovered.

8 previous updates
Mar 20, 2024
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved Mar 20, 2024 at 9:55am UTC

Auto Update Cron (Source) recovered.

1 previous update
Mar 19, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 19, 2024 at 6:22am UTC

TikTok 2 - JobPriority Not 0 recovered.

9 previous updates
Mar 15, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (TikTok 0), and 9 oth...

Downtime

Resolved Mar 15, 2024 at 11:57pm UTC

Manual Update Cron (Source) recovered.

30 previous updates
Mar 14, 2024
1 incident

App Server, Processing Server (Full + Snippet 0), and 9 other services are down

Downtime

Resolved Mar 14, 2024 at 10:28am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

45 previous updates
Mar 08, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 9, 2024 at 2:22pm UTC

TikTok 3 - JobPriority Not 0 recovered.

10 previous updates
Mar 06, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 7, 2024 at 6:32am UTC

Manual Update Cron (Source) recovered.

16 previous updates
Mar 04, 2024
1 incident

Auto Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Mar 5, 2024 at 11:48am UTC

Manual Update Cron (FB) recovered.

5 previous updates
Mar 01, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 2, 2024 at 5:05am UTC

TikTok 3 - JobPriority Not 0 recovered.

6 previous updates
February 2024
Feb 29, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Feb 29, 2024 at 6:02am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

12 previous updates
Feb 28, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Feb 28, 2024 at 6:54pm UTC

Manual Update Cron (FB) recovered.

1 previous update
Feb 26, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Feb 26, 2024 at 11:41am UTC

Manual Update Cron (FB) recovered.

1 previous update
Feb 20, 2024
1 incident

App Server, Processing Server (Full + Snippet 0), and 10 other services are down

Downtime

Resolved Feb 22, 2024 at 12:28am UTC

Manual Update Cron (Source) recovered.

33 previous updates
Feb 14, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved Feb 15, 2024 at 6:28pm UTC

Manual Update Cron (FB) recovered.

28 previous updates
Feb 09, 2024
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Feb 9, 2024 at 11:53pm UTC

Manual Update Cron (Source) recovered.

1 previous update
Feb 06, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Feb 6, 2024 at 6:11pm UTC

Manual Update Cron (FB) recovered.

1 previous update
Feb 02, 2024
1 incident

App Server is down

Downtime

Resolved Feb 2, 2024 at 9:41am UTC

App Server recovered.

1 previous update
Feb 01, 2024
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, and 8 other serv...

Downtime

Resolved Feb 1, 2024 at 4:11pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

36 previous updates