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Downtime

Processing Server (TikTok 2), Processing Server (TikTok 3), and 11 other services are down

Dec 9, 2024 at 5:06pm UTC
Affected services
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)
Manual Update Cron (FB)

Resolved
Dec 9, 2024 at 11:44pm UTC

Manual Update Cron (Source) recovered.

Updated
Dec 9, 2024 at 9:55pm UTC

Manual Update Cron (FB) recovered.

Updated
Dec 9, 2024 at 8:21pm UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 8:20pm UTC

Processing Server (TikTok 4) and Processing Server (TikTok 5) recovered.

Updated
Dec 9, 2024 at 8:20pm UTC

Processing Server (TikTok 3) recovered.

Updated
Dec 9, 2024 at 8:20pm UTC

Processing Server (TikTok 2) recovered.

Updated
Dec 9, 2024 at 8:12pm UTC

Processing Server (TikTok 5) went down.

Updated
Dec 9, 2024 at 8:12pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 8:12pm UTC

Processing Server (TikTok 4) went down and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 8:12pm UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) went down.

Updated
Dec 9, 2024 at 8:07pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 8:06pm UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 8:04pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 8:04pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 7:59pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 7:58pm UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 7:27pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 7:27pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 7:22pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 7:21pm UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 7:21pm UTC

TikTok 1 - JobPriority Not 0 recovered.

Updated
Dec 9, 2024 at 7:19pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 7:19pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 7:14pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 7:13pm UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 7:13pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Dec 9, 2024 at 7:05pm UTC

Processing Server (TikTok 4) recovered.

Updated
Dec 9, 2024 at 6:59pm UTC

Processing Server (TikTok 4) went down.

Updated
Dec 9, 2024 at 6:35pm UTC

Processing Server (TikTok 4) recovered.

Updated
Dec 9, 2024 at 6:34pm UTC

Manual Update Cron (Source) went down.

Updated
Dec 9, 2024 at 6:29pm UTC

Processing Server (TikTok 4) went down.

Created
Dec 9, 2024 at 5:06pm UTC

Manual Update Cron (FB) went down.