Previous incidents

January 2025
Jan 30, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved Jan 31, 2025 at 3:54pm UTC

Processing Server (TikTok 4) recovered.

60 previous updates
Jan 29, 2025
1 incident

Marketing Website, Processing Server (Full + Snippet 0), and 1 other service ...

Downtime

Resolved Jan 30, 2025 at 10:27pm UTC

Processing Server (Snippets + Full 4) recovered.

24 previous updates
Jan 28, 2025
1 incident

Processing Server (TikTok 2), Processing Server (TikTok 4), and 9 other servi...

Downtime

Resolved Jan 28, 2025 at 7:36pm UTC

Processing Server (TikTok 2) and Processing Server (TikTok 4) recovered.

25 previous updates
Jan 26, 2025
2 incidents

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved Jan 27, 2025 at 7:54pm UTC

Processing Server (Full + Snippet 0) recovered.

9 previous updates

Processing Server (TikTok 0) is down

Downtime

Resolved Jan 26, 2025 at 11:46pm UTC

Processing Server (TikTok 0) recovered.

1 previous update
Jan 24, 2025
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 2), and 2 other servi...

Downtime

Resolved Jan 25, 2025 at 4:18am UTC

Processing Server (TikTok 4) recovered.

11 previous updates
Jan 22, 2025
1 incident

Marketing Website, Processing Server (Full + Snippet 1), and 21 other service...

Downtime

Resolved Jan 24, 2025 at 11:34pm UTC

Marketing Website recovered.

109 previous updates
Jan 20, 2025
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 2), and 2 other servi...

Downtime

Resolved Jan 21, 2025 at 3:54am UTC

Processing Server (TikTok 0) recovered.

13 previous updates
Jan 15, 2025
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 1), and 14 other serv...

Downtime

Resolved Jan 20, 2025 at 6:43pm UTC

TikTok 3 - JobPriority Not 0 recovered.

301 previous updates
Jan 14, 2025
1 incident

Marketing Website, Processing Server (Full + Snippet 0), and 15 other service...

Downtime

Resolved Jan 14, 2025 at 8:53pm UTC

Marketing Website recovered.

23 previous updates
Jan 11, 2025
1 incident

Processing Server (TikTok 0), PROD Full /Snippet Server 0 - JobPriority Not 0...

Downtime

Resolved Jan 11, 2025 at 6:38pm UTC

Manual Update Cron (Source) recovered.

13 previous updates
Jan 10, 2025
1 incident

Processing Server (TikTok 4) and Processing Server (TikTok 5) are down

Downtime

Resolved Jan 10, 2025 at 7:18pm UTC

Processing Server (TikTok 5) recovered.

3 previous updates
Jan 09, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Jan 9, 2025 at 6:20pm UTC

Manual Update Cron (Source) recovered.

1 previous update
Jan 01, 2025
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Jan 1, 2025 at 6:57am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

9 previous updates
December 2024
Dec 31, 2024
1 incident

Marketing Website is down

Downtime

Resolved Dec 31, 2024 at 1:22pm UTC

Marketing Website recovered.

1 previous update
Dec 29, 2024
1 incident

Marketing Website is down

Downtime

Resolved Dec 30, 2024 at 2:06am UTC

Marketing Website recovered.

1 previous update
Dec 24, 2024
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 1), and 7 other servi...

Downtime

Resolved Dec 24, 2024 at 9:19am UTC

TikTok 1 - JobPriority Not 0 recovered.

14 previous updates
Dec 22, 2024
1 incident

Marketing Website is down

Downtime

Resolved Dec 22, 2024 at 7:49pm UTC

Marketing Website recovered.

1 previous update
Dec 20, 2024
1 incident

Marketing Website, PROD Full /Snippet Server 0 - JobPriority Not 0, and 7 oth...

Downtime

Resolved Dec 21, 2024 at 6:09am UTC

Manual Update Cron (Source) recovered.

13 previous updates
Dec 18, 2024
1 incident

Processing Server (Snippets + Full 4), Processing Server (Snippets + Full 5),...

Downtime

Resolved Dec 18, 2024 at 5:48am UTC

Processing Server (Snippets + Full 7) recovered.

14 previous updates
Dec 12, 2024
1 incident

Processing Server (TikTok 4), Processing Server (TikTok 5), and 10 other serv...

Downtime

Resolved Dec 13, 2024 at 11:50am UTC

Manual Update Cron (Source) recovered.

17 previous updates
Dec 11, 2024
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Dec 11, 2024 at 8:12am UTC

Processing Server (Full + Snippet 0) recovered.

11 previous updates
Dec 10, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 10, 2024 at 9:52am UTC

TikTok 3 - JobPriority Not 0 recovered.

9 previous updates
Dec 09, 2024
1 incident

Processing Server (TikTok 2), Processing Server (TikTok 3), and 11 other serv...

Downtime

Resolved Dec 9, 2024 at 11:44pm UTC

Manual Update Cron (Source) recovered.

31 previous updates
Dec 07, 2024
1 incident

Marketing Website is down

Downtime

Resolved Dec 7, 2024 at 4:51pm UTC

Marketing Website recovered.

1 previous update
Dec 06, 2024
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 2), and 10 other serv...

Downtime

Resolved Dec 6, 2024 at 11:05am UTC

TikTok 3 - JobPriority Not 0 recovered.

26 previous updates
Dec 05, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Dec 5, 2024 at 4:00pm UTC

Manual Update Cron (FB) recovered.

1 previous update
Dec 02, 2024
1 incident

Processing Server (TikTok 2), Processing Server (TikTok 3), and 12 other serv...

Downtime

Resolved Dec 2, 2024 at 4:10pm UTC

Manual Update Cron (FB) recovered.

20 previous updates
November 2024
Nov 29, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (TikTok 2), and 10 ot...

Downtime

Resolved Dec 1, 2024 at 1:36am UTC

TikTok 3 - JobPriority Not 0 recovered.

36 previous updates
Nov 26, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Nov 26, 2024 at 11:46am UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

10 previous updates
Nov 25, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...

Downtime

Resolved Nov 25, 2024 at 5:57am UTC

Processing Server (Full + Snippet 3) recovered.

22 previous updates
Nov 23, 2024
1 incident

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and 2 other servi...

Downtime

Resolved Nov 23, 2024 at 5:52am UTC

TikTok 3 - JobPriority Not 0 recovered.

5 previous updates
Nov 18, 2024
1 incident

Marketing Website is down

Downtime

Resolved Nov 18, 2024 at 3:55pm UTC

Marketing Website recovered.

1 previous update
Nov 14, 2024
2 incidents

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved Nov 15, 2024 at 3:27pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

89 previous updates

Processing Server (TikTok 4), PROD Full /Snippet Server 0 - JobPriority Not 0...

Downtime

Resolved Nov 14, 2024 at 11:46pm UTC

Processing Server (TikTok 4) recovered.

27 previous updates
Nov 10, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved Nov 11, 2024 at 6:04am UTC

TikTok 2 - JobPriority Not 0 recovered.

21 previous updates
Nov 09, 2024
2 incidents

Processing Server (Snippets + Full 4), Processing Server (TikTok 0), and 4 ot...

Downtime

Resolved Nov 10, 2024 at 9:55pm UTC

Processing Server (Snippets + Full 4) recovered.

37 previous updates

Processing Server (TikTok 4) and Processing Server (TikTok 6) are down

Downtime

Resolved Nov 9, 2024 at 11:57pm UTC

Processing Server (TikTok 6) recovered.

11 previous updates
Nov 06, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Nov 6, 2024 at 6:02am UTC

TikTok 0 - JobPriority Not 0 recovered.

10 previous updates
Nov 04, 2024
2 incidents

Marketing Website is down

Downtime

Resolved Nov 5, 2024 at 3:39am UTC

Marketing Website recovered.

1 previous update

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Nov 4, 2024 at 8:50am UTC

TikTok 3 - JobPriority Not 0 recovered.

9 previous updates