Previous incidents

October 2024
Oct 28, 2024
2 incidents

Check Connection Status is down

Downtime

Resolved Oct 29, 2024 at 5:05am UTC

Check Connection Status recovered.

1 previous update

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Oct 28, 2024 at 6:13pm UTC

Manual Update Cron (Source) recovered.

17 previous updates
Oct 24, 2024
1 incident

Marketing Website, PROD Full /Snippet Server 0 - JobPriority Not 0, and 6 oth...

Downtime

Resolved Oct 24, 2024 at 2:37pm UTC

Marketing Website recovered.

11 previous updates
Oct 21, 2024
1 incident

Marketing Website and App Server are down

Downtime

Resolved Oct 21, 2024 at 1:44pm UTC

Marketing Website recovered.

7 previous updates
Oct 16, 2024
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Oct 17, 2024 at 9:17am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

19 previous updates
Oct 15, 2024
1 incident

App Server, Processing Server (Full + Snippet 0), and 8 other services are down

Downtime

Resolved Oct 15, 2024 at 7:21am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

22 previous updates
Oct 08, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Oct 8, 2024 at 3:42pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

8 previous updates
Oct 07, 2024
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, and 6 other serv...

Downtime

Resolved Oct 7, 2024 at 8:04am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0, PROD Scheduler Server - JobPriority Not 0, and TikTok 3 - JobPriority Not 0 recovered.

18 previous updates
Oct 02, 2024
1 incident

Manual Update Cron (Source) and Check Connection Status are down

Downtime

Resolved Oct 3, 2024 at 10:44pm UTC

Manual Update Cron (Source) recovered.

3 previous updates
Oct 01, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Oct 1, 2024 at 11:15am UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

16 previous updates
September 2024
Sep 28, 2024
1 incident

Check Connection Status is down

Downtime

Resolved Sep 29, 2024 at 2:45am UTC

Check Connection Status recovered.

1 previous update
Sep 27, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Sep 27, 2024 at 6:52pm UTC

TikTok 2 - JobPriority Not 0 recovered.

20 previous updates
Sep 23, 2024
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Sep 26, 2024 at 8:32am UTC

Manual Update Cron (Source) recovered.

63 previous updates
Sep 19, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Sep 19, 2024 at 12:49pm UTC

TikTok 0 - JobPriority Not 0 recovered.

8 previous updates
Sep 18, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Sep 18, 2024 at 4:37am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

8 previous updates
Sep 16, 2024
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, and 6 other serv...

Downtime

Resolved Sep 16, 2024 at 6:48am UTC

App Server recovered.

8 previous updates
Sep 13, 2024
1 incident

Processing Server (Scheduler), PROD Full /Snippet Server 0 - JobPriority Not ...

Downtime

Resolved Sep 15, 2024 at 3:48am UTC

Check Connection Status recovered.

43 previous updates
Sep 06, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Sep 6, 2024 at 9:02am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

15 previous updates
Sep 03, 2024
1 incident

Marketing Website, PROD Full /Snippet Server 0 - JobPriority Not 0, and 9 oth...

Downtime

Resolved Sep 5, 2024 at 4:52pm UTC

Marketing Website recovered.

21 previous updates
Sep 02, 2024
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, and 6 other serv...

Downtime

Resolved Sep 2, 2024 at 9:53am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 recovered.

26 previous updates
August 2024
Aug 30, 2024
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 30, 2024 at 10:22pm UTC

Manual Update Cron (Source) recovered.

1 previous update
Aug 20, 2024
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Aug 20, 2024 at 6:31am UTC

Processing Server (Full + Snippet 0) recovered.

19 previous updates
Aug 17, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Aug 17, 2024 at 10:05pm UTC

Manual Update Cron (FB) recovered.

1 previous update
Aug 13, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Aug 13, 2024 at 10:26am UTC

TikTok 3 - JobPriority Not 0 recovered.

7 previous updates
Aug 02, 2024
1 incident

PROD Scheduler Server - JobPriority Not 0 and Processing Server (Scheduler) a...

Downtime

Resolved Aug 2, 2024 at 10:25am UTC

Processing Server (Scheduler) recovered.

11 previous updates