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Downtime

Processing Server (TikTok 1), Processing Server (TikTok 2), and 12 other services are down

Feb 5, 2025 at 8:50am UTC
Affected services
Processing Server (TikTok 1)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Feb 5, 2025 at 9:13am UTC

Processing Server (TikTok 6), Processing Server (TikTok 7), and TikTok 0 - JobPriority Not 0 recovered.

Updated
Feb 5, 2025 at 9:12am UTC

Processing Server (TikTok 2), Processing Server (TikTok 3), Processing Server (TikTok 4), and 1 other resource recovered.

Updated
Feb 5, 2025 at 9:11am UTC

Processing Server (TikTok 1) recovered.

Updated
Feb 5, 2025 at 9:04am UTC

Processing Server (TikTok 6) and Processing Server (TikTok 7) went down.

Updated
Feb 5, 2025 at 9:04am UTC

Processing Server (TikTok 5) went down and PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Feb 5, 2025 at 9:04am UTC

Processing Server (TikTok 4) went down.

Updated
Feb 5, 2025 at 9:04am UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Feb 5, 2025 at 9:03am UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) went down and PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Feb 5, 2025 at 9:02am UTC

Processing Server (TikTok 1) went down.

Updated
Feb 5, 2025 at 8:58am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Feb 5, 2025 at 8:58am UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

Updated
Feb 5, 2025 at 8:56am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Feb 5, 2025 at 8:50am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Feb 5, 2025 at 8:50am UTC

TikTok 2 - JobPriority Not 0 went down.

Created
Feb 5, 2025 at 8:50am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.