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Downtime

Processing Server (TikTok 1), Processing Server (TikTok 2), and 11 other services are down

May 19, 2025 at 5:56pm UTC
Affected services
Processing Server (TikTok 1)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
May 19, 2025 at 6:40pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
May 19, 2025 at 6:19pm UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
May 19, 2025 at 6:19pm UTC

Processing Server (TikTok 6) recovered.

Updated
May 19, 2025 at 6:18pm UTC

Processing Server (TikTok 5) recovered.

Updated
May 19, 2025 at 6:18pm UTC

Processing Server (TikTok 4) recovered.

Updated
May 19, 2025 at 6:18pm UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) recovered.

Updated
May 19, 2025 at 6:16pm UTC

Processing Server (TikTok 1) recovered.

Updated
May 19, 2025 at 6:11pm UTC

Processing Server (TikTok 6) went down.

Updated
May 19, 2025 at 6:10pm UTC

Processing Server (TikTok 5) went down.

Updated
May 19, 2025 at 6:10pm UTC

Processing Server (TikTok 4) went down and PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
May 19, 2025 at 6:10pm UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) went down and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
May 19, 2025 at 6:09pm UTC

Processing Server (TikTok 1) went down.

Updated
May 19, 2025 at 6:05pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
May 19, 2025 at 6:04pm UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
May 19, 2025 at 6:04pm UTC

TikTok 1 - JobPriority Not 0 recovered.

Updated
May 19, 2025 at 6:02pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
May 19, 2025 at 6:02pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
May 19, 2025 at 5:57pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
May 19, 2025 at 5:56pm UTC

TikTok 2 - JobPriority Not 0 went down.

Created
May 19, 2025 at 5:56pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.