Previous incidents

July 2025
Jul 07, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...

Downtime

Resolved Aug 1, 2025 at 10:51am UTC

Manual Update Cron (Source) recovered.

108 previous updates
Jul 06, 2025
1 incident

Processing Server (Full + Snippet 2) and PROD Full /Snippet Server 1 - JobPri...

Downtime

Resolved Jul 6, 2025 at 10:26pm UTC

Processing Server (Full + Snippet 2) recovered.

3 previous updates
Jul 05, 2025
1 incident

Processing Server (Snippets + Full 6) is down

Downtime

Resolved Jul 5, 2025 at 4:25pm UTC

Processing Server (Snippets + Full 6) recovered.

1 previous update
Jul 02, 2025
1 incident

Processing Server (TikTok 2) is down

Downtime

Resolved Jul 2, 2025 at 10:02pm UTC

Processing Server (TikTok 2) recovered.

1 previous update
June 2025
Jun 30, 2025
1 incident

Processing Server (Snippets + Full 4) and Processing Server (Snippets + Full ...

Downtime

Resolved Jun 30, 2025 at 9:35pm UTC

Processing Server (Snippets + Full 7) recovered.

3 previous updates
Jun 26, 2025
1 incident

Processing Server (Snippets + Full 7) is down

Downtime

Resolved Jun 27, 2025 at 3:31am UTC

Processing Server (Snippets + Full 7) recovered.

1 previous update
Jun 25, 2025
1 incident

Processing Server (Full + Snippet 3), Processing Server (Snippets + Full 5), ...

Downtime

Resolved Jun 25, 2025 at 3:45pm UTC

Processing Server (Full + Snippet 3) recovered.

3 previous updates
Jun 20, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (TikTok 6), and 8 oth...

Downtime

Resolved Jun 20, 2025 at 4:38pm UTC

Processing Server (Full + Snippet 0) recovered.

13 previous updates
Jun 19, 2025
1 incident

Processing Server (Snippets + Full 7) is down

Downtime

Resolved Jun 19, 2025 at 7:23pm UTC

Processing Server (Snippets + Full 7) recovered.

1 previous update
Jun 18, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...

Downtime

Resolved Jun 18, 2025 at 9:37pm UTC

Processing Server (Full + Snippet 3) recovered.

5 previous updates
Jun 17, 2025
1 incident

Processing Server (Full + Snippet 2) and Processing Server (Snippets + Full 4...

Downtime

Resolved Jun 17, 2025 at 11:05pm UTC

Processing Server (Snippets + Full 4) recovered.

3 previous updates
Jun 16, 2025
1 incident

Processing Server (Full + Snippet 1) is down

Downtime

Resolved Jun 16, 2025 at 9:35am UTC

Processing Server (Full + Snippet 1) recovered.

1 previous update
Jun 14, 2025
1 incident

Processing Server (Snippets + Full 6) is down

Downtime

Resolved Jun 14, 2025 at 8:49pm UTC

Processing Server (Snippets + Full 6) recovered.

1 previous update
Jun 12, 2025
1 incident

Marketing Website, Processing Server (Full + Snippet 2), and 11 other service...

Downtime

Resolved Jun 12, 2025 at 8:14pm UTC

Marketing Website recovered.

17 previous updates
Jun 11, 2025
1 incident

Processing Server (TikTok 1), Processing Server (TikTok 2), and 8 other servi...

Downtime

Resolved Jun 11, 2025 at 7:09am UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) recovered.

12 previous updates
Jun 10, 2025
1 incident

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...

Downtime

Resolved Jun 10, 2025 at 6:07am UTC

TikTok 0 - JobPriority Not 0 recovered.

16 previous updates
Jun 07, 2025
1 incident

Processing Server (Full + Snippet 2) and Processing Server (Full + Snippet 3)...

Downtime

Resolved Jun 7, 2025 at 8:26am UTC

Processing Server (Full + Snippet 2) and Processing Server (Full + Snippet 3) recovered.

1 previous update
May 2025
May 30, 2025
1 incident

Processing Server (TikTok 6), Processing Server (TikTok 7), and 7 other servi...

Downtime

Resolved May 30, 2025 at 6:46am UTC

TikTok 3 - JobPriority Not 0 recovered.

13 previous updates
May 28, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved May 28, 2025 at 10:19pm UTC

Manual Update Cron (Source) recovered.

1 previous update
May 27, 2025
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 1), and 13 other serv...

Downtime

Resolved May 27, 2025 at 10:51pm UTC

Manual Update Cron (Source) recovered.

33 previous updates
May 25, 2025
2 incidents

PROD Full /Snippet Server 0 - JobPriority Not 0 is down

Downtime

Resolved May 26, 2025 at 2:31am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

1 previous update

Processing Server (Full + Snippet 2) and Processing Server (TikTok 5) are down

Downtime

Resolved May 25, 2025 at 7:54pm UTC

Processing Server (TikTok 5) recovered.

3 previous updates
May 20, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...

Downtime

Resolved May 21, 2025 at 4:42am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

5 previous updates
May 19, 2025
1 incident

Processing Server (TikTok 1), Processing Server (TikTok 2), and 11 other serv...

Downtime

Resolved May 19, 2025 at 6:40pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

19 previous updates
May 15, 2025
1 incident

Marketing Website, Processing Server (TikTok 0), and 10 other services are down

Downtime

Resolved May 15, 2025 at 10:02am UTC

TikTok 3 - JobPriority Not 0 recovered.

26 previous updates
May 13, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved May 14, 2025 at 4:07am UTC

Manual Update Cron (Source) recovered.

1 previous update
May 12, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved May 12, 2025 at 3:57pm UTC

Manual Update Cron (Source) recovered.

1 previous update
May 07, 2025
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 2), and 11 other serv...

Downtime

Resolved May 9, 2025 at 3:52pm UTC

Manual Update Cron (FB) recovered.

318 previous updates
May 06, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved May 6, 2025 at 10:56am UTC

Processing Server (Snippets + Full 5) and Processing Server (Snippets + Full 6) recovered.

42 previous updates
May 02, 2025
1 incident

Marketing Website, Processing Server (Full + Snippet 0), and 17 other service...

Downtime

Resolved May 5, 2025 at 10:26pm UTC

Processing Server (Full + Snippet 3) recovered.

74 previous updates