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Downtime

Processing Server (TikTok 0), Processing Server (TikTok 1), and 13 other services are down

May 27, 2025 at 10:04am UTC
Affected services
Processing Server (Scheduler)
Processing Server (TikTok 0)
Processing Server (TikTok 1)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)

Resolved
May 27, 2025 at 10:51pm UTC

Manual Update Cron (Source) recovered.

Updated
May 27, 2025 at 11:26am UTC

Processing Server (TikTok 5) recovered.

Updated
May 27, 2025 at 11:25am UTC

Processing Server (TikTok 4) recovered.

Updated
May 27, 2025 at 11:25am UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) recovered.

Updated
May 27, 2025 at 11:24am UTC

Processing Server (TikTok 1) recovered.

Updated
May 27, 2025 at 11:23am UTC

Processing Server (TikTok 0) recovered.

Updated
May 27, 2025 at 11:18am UTC

Processing Server (TikTok 5) went down.

Updated
May 27, 2025 at 11:17am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 11:17am UTC

Processing Server (TikTok 4) went down.

Updated
May 27, 2025 at 11:17am UTC

Processing Server (TikTok 3) went down and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 11:17am UTC

Processing Server (TikTok 2) went down and PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 11:16am UTC

Processing Server (TikTok 1) went down.

Updated
May 27, 2025 at 11:15am UTC

Processing Server (TikTok 0) went down.

Updated
May 27, 2025 at 11:12am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 11:12am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 11:11am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 11:10am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
May 27, 2025 at 11:09am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
May 27, 2025 at 11:04am UTC

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Updated
May 27, 2025 at 11:04am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
May 27, 2025 at 11:00am UTC

Processing Server (Scheduler) recovered.

Updated
May 27, 2025 at 10:59am UTC

Manual Update Cron (Source) went down.

Updated
May 27, 2025 at 10:52am UTC

Processing Server (Scheduler) went down.

Updated
May 27, 2025 at 10:47am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 10:42am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 10:27am UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 10:24am UTC

Processing Server (TikTok 1) recovered.

Updated
May 27, 2025 at 10:16am UTC

Processing Server (TikTok 1) went down.

Updated
May 27, 2025 at 10:12am UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
May 27, 2025 at 10:10am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
May 27, 2025 at 10:10am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
May 27, 2025 at 10:04am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
May 27, 2025 at 10:04am UTC

TikTok 2 - JobPriority Not 0 went down.

Created
May 27, 2025 at 10:04am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.