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Downtime

Processing Server (TikTok 0), Processing Server (TikTok 1), and 8 other services are down

Sep 1, 2025 at 6:48am UTC
Affected services
Processing Server (TikTok 0)
Processing Server (TikTok 1)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)

Resolved
Sep 1, 2025 at 10:52pm UTC

Manual Update Cron (Source) recovered.

Updated
Sep 1, 2025 at 5:16pm UTC

Manual Update Cron (Source) went down and Processing Server (TikTok 1) recovered.

Updated
Sep 1, 2025 at 7:17am UTC

Processing Server (TikTok 0) recovered.

Updated
Sep 1, 2025 at 7:12am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Sep 1, 2025 at 7:11am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Sep 1, 2025 at 7:06am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Sep 1, 2025 at 7:06am UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

Updated
Sep 1, 2025 at 7:05am UTC

Processing Server (TikTok 0) and Processing Server (TikTok 1) went down and TikTok 0 - JobPriority Not 0 recovered.

Updated
Sep 1, 2025 at 6:58am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Sep 1, 2025 at 6:57am UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Sep 1, 2025 at 6:57am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Sep 1, 2025 at 6:48am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Created
Sep 1, 2025 at 6:48am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.