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Downtime

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), and 13 other services are down

Sep 17, 2025 at 9:07am UTC
Affected services
Processing Server (Full + Snippet 1)
Processing Server (Full + Snippet 2)
Processing Server (Full + Snippet 3)
Processing Server (Snippets + Full 5)
Processing Server (Snippets + Full 6)
Processing Server (Snippets + Full 7)
Processing Server (Scheduler)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (FB)

Resolved
Sep 17, 2025 at 4:03pm UTC

Manual Update Cron (FB) recovered.

Updated
Sep 17, 2025 at 2:36pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 2:35pm UTC

Processing Server (Full + Snippet 3) recovered.

Updated
Sep 17, 2025 at 2:34pm UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Sep 17, 2025 at 2:34pm UTC

Processing Server (Full + Snippet 1) and Processing Server (Snippets + Full 7) recovered.

Updated
Sep 17, 2025 at 2:34pm UTC

Processing Server (Snippets + Full 6) recovered.

Updated
Sep 17, 2025 at 2:34pm UTC

Processing Server (Snippets + Full 5) and Processing Server (Scheduler) recovered.

Updated
Sep 17, 2025 at 2:31pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 2:30pm UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 2:30pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 2:27pm UTC

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), Processing Server (Full + Snippet 3), and 1 other resource went down.

Updated
Sep 17, 2025 at 2:26pm UTC

Processing Server (Snippets + Full 5) and Processing Server (Snippets + Full 6) went down.

Updated
Sep 17, 2025 at 2:26pm UTC

Processing Server (Scheduler) went down.

Updated
Sep 17, 2025 at 2:21pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 2:13pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 2:13pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 2:08pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 2:07pm UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 2:07pm UTC

TikTok 0 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 10:44am UTC

Manual Update Cron (FB) went down.

Updated
Sep 17, 2025 at 10:15am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 10:15am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 10:14am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 10:05am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 10:05am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 9:58am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 9:52am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 9:52am UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 9:51am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 9:35am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 9:30am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 9:30am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 9:29am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 9:20am UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Sep 17, 2025 at 9:13am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 9:12am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 9:07am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Sep 17, 2025 at 9:07am UTC

TikTok 2 - JobPriority Not 0 went down.

Created
Sep 17, 2025 at 9:07am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.