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Downtime

Processing Server (TikTok 0), Processing Server (TikTok 1), and 7 other services are down

Sep 27, 2025 at 5:50am UTC
Affected services
Processing Server (TikTok 0)
Processing Server (TikTok 1)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Sep 27, 2025 at 9:56am UTC

Processing Server (TikTok 1) recovered.

Updated
Sep 27, 2025 at 9:55am UTC

Processing Server (TikTok 0) recovered.

Updated
Sep 27, 2025 at 9:49am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Sep 27, 2025 at 9:49am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Sep 27, 2025 at 9:48am UTC

Processing Server (TikTok 1) went down.

Updated
Sep 27, 2025 at 9:47am UTC

Processing Server (TikTok 0) went down.

Updated
Sep 27, 2025 at 9:42am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Sep 27, 2025 at 9:41am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Sep 27, 2025 at 6:04am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Sep 27, 2025 at 6:04am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Sep 27, 2025 at 5:59am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Sep 27, 2025 at 5:59am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Sep 27, 2025 at 5:58am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Sep 27, 2025 at 5:56am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Sep 27, 2025 at 5:51am UTC

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Created
Sep 27, 2025 at 5:50am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.