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Downtime

Processing Server (TikTok 1), Processing Server (TikTok 3), and 10 other services are down

Oct 1, 2025 at 6:59am UTC
Affected services
Processing Server (TikTok 1)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (FB)

Resolved
Oct 1, 2025 at 3:57pm UTC

Manual Update Cron (FB) recovered.

Updated
Oct 1, 2025 at 10:53am UTC

Manual Update Cron (FB) went down.

Updated
Oct 1, 2025 at 7:40am UTC

Processing Server (TikTok 3) recovered.

Updated
Oct 1, 2025 at 7:30am UTC

Processing Server (TikTok 5) recovered.

Updated
Oct 1, 2025 at 7:29am UTC

Processing Server (TikTok 4) recovered.

Updated
Oct 1, 2025 at 7:28am UTC

Processing Server (TikTok 1) recovered.

Updated
Oct 1, 2025 at 7:27am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Oct 1, 2025 at 7:27am UTC

TikTok 1 - JobPriority Not 0 recovered.

Updated
Oct 1, 2025 at 7:22am UTC

Processing Server (TikTok 5) went down.

Updated
Oct 1, 2025 at 7:21am UTC

Processing Server (TikTok 3) and Processing Server (TikTok 4) went down and PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Oct 1, 2025 at 7:20am UTC

Processing Server (TikTok 1) went down.

Updated
Oct 1, 2025 at 7:17am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Oct 1, 2025 at 7:17am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Oct 1, 2025 at 7:16am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Oct 1, 2025 at 7:15am UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
Oct 1, 2025 at 7:13am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.

Updated
Oct 1, 2025 at 7:08am UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 went down.

Updated
Oct 1, 2025 at 7:07am UTC

TikTok 0 - JobPriority Not 0 went down.

Updated
Oct 1, 2025 at 7:06am UTC

PROD Scheduler Server - JobPriority Not 0 went down.

Created
Oct 1, 2025 at 6:59am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.