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Downtime

App Server, Processing Server (TikTok 0), and 7 other services are down

Oct 17, 2025 at 4:59am UTC
Affected services
App Server
Processing Server (TikTok 0)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Oct 17, 2025 at 5:21am UTC

Processing Server (TikTok 0) recovered.

Updated
Oct 17, 2025 at 5:16am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Oct 17, 2025 at 5:16am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Oct 17, 2025 at 5:13am UTC

Processing Server (TikTok 0) went down.

Updated
Oct 17, 2025 at 5:11am UTC

App Server recovered.

Updated
Oct 17, 2025 at 5:11am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Oct 17, 2025 at 5:10am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Oct 17, 2025 at 5:10am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Oct 17, 2025 at 5:08am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Oct 17, 2025 at 5:08am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.

Updated
Oct 17, 2025 at 5:02am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Oct 17, 2025 at 5:02am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.

Created
Oct 17, 2025 at 4:59am UTC

App Server went down.