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Downtime

Processing Server (TikTok 0), Processing Server (TikTok 1), and 9 other services are down

Oct 18, 2025 at 5:35am UTC
Affected services
Processing Server (TikTok 0)
Processing Server (TikTok 1)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Oct 18, 2025 at 5:56am UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) recovered.

Updated
Oct 18, 2025 at 5:55am UTC

Processing Server (TikTok 1) recovered.

Updated
Oct 18, 2025 at 5:54am UTC

Processing Server (TikTok 0) recovered.

Updated
Oct 18, 2025 at 5:49am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Oct 18, 2025 at 5:49am UTC

Processing Server (TikTok 3) went down and PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Oct 18, 2025 at 5:48am UTC

Processing Server (TikTok 2) went down.

Updated
Oct 18, 2025 at 5:47am UTC

Processing Server (TikTok 1) went down.

Updated
Oct 18, 2025 at 5:47am UTC

Processing Server (TikTok 0) went down.

Updated
Oct 18, 2025 at 5:43am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Oct 18, 2025 at 5:43am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 recovered.

Updated
Oct 18, 2025 at 5:41am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Oct 18, 2025 at 5:41am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Oct 18, 2025 at 5:36am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Oct 18, 2025 at 5:35am UTC

TikTok 2 - JobPriority Not 0 went down.

Created
Oct 18, 2025 at 5:35am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.