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Downtime

Processing Server (TikTok 3), Processing Server (TikTok 4), and 10 other services are down

Nov 3, 2025 at 10:49am UTC
Affected services
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Nov 3, 2025 at 11:07am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Nov 3, 2025 at 11:07am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 recovered.

Updated
Nov 3, 2025 at 11:07am UTC

Processing Server (TikTok 7) recovered.

Updated
Nov 3, 2025 at 11:06am UTC

Processing Server (TikTok 6) recovered.

Updated
Nov 3, 2025 at 11:06am UTC

Processing Server (TikTok 5) recovered.

Updated
Nov 3, 2025 at 11:06am UTC

Processing Server (TikTok 3) and Processing Server (TikTok 4) recovered.

Updated
Nov 3, 2025 at 10:59am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Nov 3, 2025 at 10:59am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.

Updated
Nov 3, 2025 at 10:58am UTC

Processing Server (TikTok 6) and Processing Server (TikTok 7) went down.

Updated
Nov 3, 2025 at 10:58am UTC

Processing Server (TikTok 5) went down and PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 3, 2025 at 10:58am UTC

Processing Server (TikTok 4) went down.

Updated
Nov 3, 2025 at 10:57am UTC

Processing Server (TikTok 3) went down and PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Nov 3, 2025 at 10:50am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Created
Nov 3, 2025 at 10:49am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.