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Downtime

Processing Server (TikTok 0), PROD Full /Snippet Server 0 - JobPriority Not 0, and 7 other services are down

Nov 18, 2025 at 6:10am UTC
Affected services
Processing Server (TikTok 0)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)

Resolved
Nov 18, 2025 at 11:08pm UTC

Manual Update Cron (Source) recovered.

Updated
Nov 18, 2025 at 5:50pm UTC

Manual Update Cron (Source) went down.

Updated
Nov 18, 2025 at 6:29am UTC

Processing Server (TikTok 0) recovered.

Updated
Nov 18, 2025 at 6:24am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Nov 18, 2025 at 6:24am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 18, 2025 at 6:21am UTC

Processing Server (TikTok 0) went down.

Updated
Nov 18, 2025 at 6:18am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Nov 18, 2025 at 6:18am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Nov 18, 2025 at 6:18am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Nov 18, 2025 at 6:16am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Nov 18, 2025 at 6:16am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Nov 18, 2025 at 6:10am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Nov 18, 2025 at 6:10am UTC

TikTok 2 - JobPriority Not 0 went down.

Created
Nov 18, 2025 at 6:10am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.