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Downtime

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), and 13 other services are down

Nov 19, 2025 at 9:00am UTC
Affected services
Processing Server (Full + Snippet 1)
Processing Server (Full + Snippet 2)
Processing Server (TikTok 0)
Processing Server (TikTok 1)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (FB)

Resolved
Nov 19, 2025 at 4:03pm UTC

Manual Update Cron (FB) recovered.

Updated
Nov 19, 2025 at 11:22am UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Nov 19, 2025 at 11:16am UTC

Processing Server (Full + Snippet 2) went down.

Updated
Nov 19, 2025 at 10:52am UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Nov 19, 2025 at 10:50am UTC

Manual Update Cron (FB) went down.

Updated
Nov 19, 2025 at 10:48am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 10:47am UTC

TikTok 1 - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 10:47am UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 10:47am UTC

Processing Server (TikTok 6) and Processing Server (TikTok 7) recovered.

Updated
Nov 19, 2025 at 10:47am UTC

Processing Server (TikTok 5) recovered.

Updated
Nov 19, 2025 at 10:46am UTC

Processing Server (Full + Snippet 2) went down.

Updated
Nov 19, 2025 at 10:40am UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Nov 19, 2025 at 10:40am UTC

TikTok 1 - JobPriority Not 0 went down.

Updated
Nov 19, 2025 at 10:39am UTC

Processing Server (TikTok 7) and TikTok 0 - JobPriority Not 0 went down.

Updated
Nov 19, 2025 at 10:39am UTC

Processing Server (TikTok 6) went down.

Updated
Nov 19, 2025 at 10:39am UTC

Processing Server (TikTok 5) went down.

Updated
Nov 19, 2025 at 10:39am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 10:38am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 10:30am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Nov 19, 2025 at 9:52am UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Nov 19, 2025 at 9:46am UTC

Processing Server (Full + Snippet 2) went down.

Updated
Nov 19, 2025 at 9:36am UTC

Processing Server (Full + Snippet 1) recovered.

Updated
Nov 19, 2025 at 9:31am UTC

Processing Server (Full + Snippet 1) went down.

Updated
Nov 19, 2025 at 9:29am UTC

Processing Server (TikTok 1) recovered.

Updated
Nov 19, 2025 at 9:29am UTC

Processing Server (TikTok 0) recovered.

Updated
Nov 19, 2025 at 9:23am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 9:23am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 9:22am UTC

Processing Server (TikTok 1) went down.

Updated
Nov 19, 2025 at 9:21am UTC

Processing Server (TikTok 0) went down.

Updated
Nov 19, 2025 at 9:18am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 9:17am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 recovered.

Updated
Nov 19, 2025 at 9:10am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Nov 19, 2025 at 9:09am UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Nov 19, 2025 at 9:09am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Nov 19, 2025 at 9:00am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Created
Nov 19, 2025 at 9:00am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.