App Server, Processing Serv...

Downtime

App Server, Processing Server (Full + Snippet 3), and 16 other services are down

Nov 20, 2025 at 7:52am UTC

Affected services

App Server

Processing Server (Full + Snippet 3)

Processing Server (TikTok 0)

Processing Server (TikTok 1)

Processing Server (TikTok 2)

Processing Server (TikTok 3)

Processing Server (TikTok 4)

Processing Server (TikTok 5)

Processing Server (TikTok 6)

Processing Server (TikTok 7)

PROD Full /Snippet Server 0 - JobPriority Not 0

PROD Full /Snippet Server 1 - JobPriority Not 0

PROD Scheduler Server - JobPriority Not 0

TikTok 0 - JobPriority Not 0

TikTok 1 - JobPriority Not 0

TikTok 2 - JobPriority Not 0

TikTok 3 - JobPriority Not 0

Manual Update Cron (Source)

Resolved
Nov 20, 2025 at 11:51pm UTC

Processing Server (TikTok 6) recovered.

Updated
Nov 20, 2025 at 11:42pm UTC

Processing Server (TikTok 6) went down.

Updated
Nov 20, 2025 at 10:50pm UTC

Manual Update Cron (Source) recovered.

Updated
Nov 20, 2025 at 10:20pm UTC

Processing Server (TikTok 6) recovered.

Updated
Nov 20, 2025 at 10:20pm UTC

Processing Server (TikTok 3) recovered.

Updated
Nov 20, 2025 at 10:14pm UTC

Processing Server (TikTok 3) went down.

Updated
Nov 20, 2025 at 9:57pm UTC

Processing Server (TikTok 6) went down.

Updated
Nov 20, 2025 at 8:50pm UTC

Processing Server (TikTok 6) recovered.

Updated
Nov 20, 2025 at 8:48pm UTC

Processing Server (TikTok 1) recovered.

Updated
Nov 20, 2025 at 8:44pm UTC

Processing Server (TikTok 6) went down.

Updated
Nov 20, 2025 at 8:40pm UTC

Processing Server (TikTok 1) went down.

Updated
Nov 20, 2025 at 7:48pm UTC

Processing Server (TikTok 1) recovered.

Updated
Nov 20, 2025 at 7:42pm UTC

Processing Server (TikTok 1) went down.

Updated
Nov 20, 2025 at 7:03pm UTC

Processing Server (TikTok 1) recovered.

Updated
Nov 20, 2025 at 6:57pm UTC

Processing Server (TikTok 1) went down.

Updated
Nov 20, 2025 at 6:41pm UTC

Processing Server (Full + Snippet 3) recovered.

Updated
Nov 20, 2025 at 6:32pm UTC

Processing Server (Full + Snippet 3) went down.

Updated
Nov 20, 2025 at 5:50pm UTC

Processing Server (TikTok 5) recovered.

Updated
Nov 20, 2025 at 5:42pm UTC

Processing Server (TikTok 5) went down.

Updated
Nov 20, 2025 at 4:50pm UTC

Processing Server (TikTok 4) recovered.

Updated
Nov 20, 2025 at 4:49pm UTC

Processing Server (TikTok 2) recovered.

Updated
Nov 20, 2025 at 4:41pm UTC

Processing Server (TikTok 2) went down.

Updated
Nov 20, 2025 at 4:26pm UTC

Processing Server (TikTok 4) went down.

Updated
Nov 20, 2025 at 4:05pm UTC

Processing Server (TikTok 6) recovered.

Updated
Nov 20, 2025 at 4:04pm UTC

Processing Server (TikTok 2) recovered.

Updated
Nov 20, 2025 at 3:59pm UTC

Processing Server (TikTok 6) went down.

Updated
Nov 20, 2025 at 3:58pm UTC

Processing Server (TikTok 2) went down.

Updated
Nov 20, 2025 at 3:35pm UTC

Processing Server (TikTok 7) recovered.

Updated
Nov 20, 2025 at 3:27pm UTC

Processing Server (TikTok 7) went down.

Updated
Nov 20, 2025 at 3:17pm UTC

Processing Server (TikTok 0) recovered.

Updated
Nov 20, 2025 at 3:10pm UTC

Processing Server (TikTok 0) went down.

Updated
Nov 20, 2025 at 2:34pm UTC

Processing Server (TikTok 5) recovered.

Updated
Nov 20, 2025 at 2:26pm UTC

Processing Server (TikTok 5) went down.

Updated
Nov 20, 2025 at 12:50pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 12:50pm UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 12:49pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 12:42pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 12:42pm UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 12:41pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 12:40pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 12:40pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 12:36pm UTC

App Server recovered.

Updated
Nov 20, 2025 at 12:32pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 12:32pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 12:23pm UTC

App Server went down.

Updated
Nov 20, 2025 at 12:12pm UTC

Manual Update Cron (Source) went down.

Updated
Nov 20, 2025 at 11:35am UTC

App Server recovered.

Updated
Nov 20, 2025 at 11:25am UTC

App Server went down.

Updated
Nov 20, 2025 at 8:49am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 8:48am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 8:48am UTC

TikTok 1 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 8:48am UTC

Processing Server (TikTok 6), Processing Server (TikTok 7), and TikTok 0 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 8:47am UTC

Processing Server (TikTok 5) recovered.

Updated
Nov 20, 2025 at 8:47am UTC

Processing Server (TikTok 3) and Processing Server (TikTok 4) recovered.

Updated
Nov 20, 2025 at 8:47am UTC

Processing Server (TikTok 2) recovered.

Updated
Nov 20, 2025 at 8:40am UTC

Processing Server (TikTok 7) went down.

Updated
Nov 20, 2025 at 8:40am UTC

Processing Server (TikTok 6) went down.

Updated
Nov 20, 2025 at 8:39am UTC

Processing Server (TikTok 5) went down and PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 8:39am UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 8:39am UTC

Processing Server (TikTok 3) and Processing Server (TikTok 4) went down and PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Nov 20, 2025 at 8:39am UTC

Processing Server (TikTok 2) went down.

Updated
Nov 20, 2025 at 8:26am UTC

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 8:25am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 8:16am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 8:16am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Nov 20, 2025 at 8:04am UTC

App Server recovered.

Created
Nov 20, 2025 at 7:52am UTC

App Server went down.