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Downtime

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), and 16 other services are down

Nov 28, 2025 at 12:21pm UTC
Affected services
Processing Server (Full + Snippet 0)
Processing Server (Full + Snippet 1)
Processing Server (Full + Snippet 2)
Processing Server (Full + Snippet 3)
Processing Server (Snippets + Full 4)
Processing Server (Snippets + Full 5)
Processing Server (Snippets + Full 6)
Processing Server (Snippets + Full 7)
Processing Server (Scheduler)
Processing Server (TikTok 1)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (FB)

Resolved
Nov 29, 2025 at 9:53pm UTC

Manual Update Cron (FB) recovered.

Updated
Nov 29, 2025 at 11:03am UTC

Processing Server (Snippets + Full 5) recovered.

Updated
Nov 29, 2025 at 11:03am UTC

Processing Server (Snippets + Full 4) and Processing Server (Scheduler) recovered.

Updated
Nov 29, 2025 at 11:03am UTC

Processing Server (Full + Snippet 0) recovered.

Updated
Nov 29, 2025 at 11:01am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Nov 29, 2025 at 11:00am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Nov 29, 2025 at 11:00am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Nov 29, 2025 at 10:55am UTC

Processing Server (Snippets + Full 5) went down.

Updated
Nov 29, 2025 at 10:55am UTC

Processing Server (Snippets + Full 4) and Processing Server (Scheduler) went down.

Updated
Nov 29, 2025 at 10:55am UTC

Processing Server (Full + Snippet 0) went down.

Updated
Nov 29, 2025 at 10:51am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Nov 29, 2025 at 10:51am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 29, 2025 at 10:43am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Nov 29, 2025 at 10:43am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Nov 29, 2025 at 10:37am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Nov 29, 2025 at 10:37am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.

Updated
Nov 28, 2025 at 11:02pm UTC

Manual Update Cron (FB) went down.

Updated
Nov 28, 2025 at 1:05pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Nov 28, 2025 at 1:05pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 28, 2025 at 1:04pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Nov 28, 2025 at 1:00pm UTC

Processing Server (TikTok 1) recovered.

Updated
Nov 28, 2025 at 12:59pm UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Nov 28, 2025 at 12:59pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Nov 28, 2025 at 12:57pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Nov 28, 2025 at 12:57pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Nov 28, 2025 at 12:50pm UTC

Processing Server (TikTok 1) went down and Processing Server (Full + Snippet 2) recovered.

Updated
Nov 28, 2025 at 12:50pm UTC

Processing Server (Snippets + Full 6) recovered.

Updated
Nov 28, 2025 at 12:49pm UTC

Processing Server (Full + Snippet 3) recovered.

Updated
Nov 28, 2025 at 12:48pm UTC

Processing Server (Full + Snippet 1) and Processing Server (Snippets + Full 7) recovered.

Updated
Nov 28, 2025 at 12:48pm UTC

Processing Server (Snippets + Full 5) recovered.

Updated
Nov 28, 2025 at 12:47pm UTC

Processing Server (Snippets + Full 4) recovered.

Updated
Nov 28, 2025 at 12:40pm UTC

Processing Server (Full + Snippet 2) and Processing Server (Full + Snippet 3) went down.

Updated
Nov 28, 2025 at 12:40pm UTC

Processing Server (Full + Snippet 1), Processing Server (Snippets + Full 6), and Processing Server (Snippets + Full 7) went down.

Updated
Nov 28, 2025 at 12:39pm UTC

Processing Server (Snippets + Full 5) went down.

Updated
Nov 28, 2025 at 12:39pm UTC

Processing Server (Snippets + Full 4) went down.

Updated
Nov 28, 2025 at 12:35pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Nov 28, 2025 at 12:35pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Nov 28, 2025 at 12:27pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Nov 28, 2025 at 12:26pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Nov 28, 2025 at 12:21pm UTC

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Created
Nov 28, 2025 at 12:21pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.