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Downtime

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), and 24 other services are down

Dec 2, 2025 at 4:54am UTC
Affected services
Processing Server (Full + Snippet 0)
Processing Server (Full + Snippet 1)
Processing Server (Full + Snippet 2)
Processing Server (Full + Snippet 3)
Processing Server (Snippets + Full 4)
Processing Server (Snippets + Full 5)
Processing Server (Snippets + Full 6)
Processing Server (Snippets + Full 7)
Processing Server (Scheduler)
Processing Server (TikTok 0)
Processing Server (TikTok 1)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Manual Update Cron (Source)
Manual Update Cron (FB)

Resolved
Dec 4, 2025 at 6:16pm UTC

Processing Server (TikTok 0) recovered.

Updated
Dec 4, 2025 at 6:11pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Dec 4, 2025 at 6:11pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 4, 2025 at 6:09pm UTC

Processing Server (TikTok 0) went down.

Updated
Dec 4, 2025 at 6:05pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 4, 2025 at 6:05pm UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 4, 2025 at 6:05pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Dec 4, 2025 at 6:03pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Dec 4, 2025 at 5:58pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 4, 2025 at 5:57pm UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 4, 2025 at 4:25pm UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Dec 4, 2025 at 4:16pm UTC

Processing Server (Full + Snippet 2) went down.

Updated
Dec 4, 2025 at 3:42am UTC

Manual Update Cron (FB) recovered.

Updated
Dec 3, 2025 at 11:01pm UTC

Manual Update Cron (FB) went down.

Updated
Dec 3, 2025 at 10:08pm UTC

Processing Server (Snippets + Full 7) recovered.

Updated
Dec 3, 2025 at 10:00pm UTC

Processing Server (Snippets + Full 7) went down.

Updated
Dec 3, 2025 at 9:11pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Dec 3, 2025 at 9:10pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 3, 2025 at 9:05pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 3, 2025 at 9:04pm UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 3, 2025 at 9:04pm UTC

Processing Server (TikTok 6) recovered.

Updated
Dec 3, 2025 at 9:02pm UTC

Processing Server (TikTok 1) recovered.

Updated
Dec 3, 2025 at 9:01pm UTC

Processing Server (TikTok 0) recovered.

Updated
Dec 3, 2025 at 8:54pm UTC

Processing Server (Full + Snippet 3) recovered.

Updated
Dec 3, 2025 at 8:54pm UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Dec 3, 2025 at 8:53pm UTC

Processing Server (Full + Snippet 1) recovered.

Updated
Dec 3, 2025 at 8:53pm UTC

Processing Server (Snippets + Full 7) recovered.

Updated
Dec 3, 2025 at 8:53pm UTC

Processing Server (Snippets + Full 6) recovered.

Updated
Dec 3, 2025 at 8:53pm UTC

Processing Server (Snippets + Full 5) recovered.

Updated
Dec 3, 2025 at 8:53pm UTC

Processing Server (Snippets + Full 4) and Processing Server (Scheduler) recovered.

Updated
Dec 3, 2025 at 8:52pm UTC

Processing Server (Full + Snippet 0) recovered.

Updated
Dec 3, 2025 at 8:49pm UTC

Processing Server (TikTok 7) recovered.

Updated
Dec 3, 2025 at 8:49pm UTC

Processing Server (TikTok 5) recovered.

Updated
Dec 3, 2025 at 8:48pm UTC

Processing Server (TikTok 4) recovered.

Updated
Dec 3, 2025 at 8:48pm UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) recovered.

Updated
Dec 3, 2025 at 8:31pm UTC

Processing Server (Snippets + Full 7) went down.

Updated
Dec 3, 2025 at 8:30pm UTC

Processing Server (Snippets + Full 5) and Processing Server (Snippets + Full 6) went down.

Updated
Dec 3, 2025 at 8:30pm UTC

Processing Server (Snippets + Full 4) and Processing Server (Scheduler) went down.

Updated
Dec 3, 2025 at 8:29pm UTC

Processing Server (Full + Snippet 0) went down.

Updated
Dec 3, 2025 at 8:26pm UTC

Processing Server (TikTok 6) and Processing Server (TikTok 7) went down.

Updated
Dec 3, 2025 at 8:26pm UTC

Processing Server (TikTok 5) went down.

Updated
Dec 3, 2025 at 8:25pm UTC

Processing Server (TikTok 2), Processing Server (TikTok 3), and Processing Server (TikTok 4) went down.

Updated
Dec 3, 2025 at 8:24pm UTC

Processing Server (TikTok 1) went down.

Updated
Dec 3, 2025 at 8:23pm UTC

Processing Server (TikTok 0) went down.

Updated
Dec 3, 2025 at 8:16pm UTC

Processing Server (Full + Snippet 3) went down.

Updated
Dec 3, 2025 at 8:16pm UTC

Processing Server (Full + Snippet 1) and Processing Server (Full + Snippet 2) went down.

Updated
Dec 3, 2025 at 8:02pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Dec 3, 2025 at 8:02pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Dec 3, 2025 at 7:57pm UTC

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 3, 2025 at 7:56pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Dec 3, 2025 at 10:18am UTC

Processing Server (TikTok 3) recovered.

Updated
Dec 3, 2025 at 10:09am UTC

Processing Server (TikTok 3) went down.

Updated
Dec 3, 2025 at 4:08am UTC

Manual Update Cron (FB) recovered.

Updated
Dec 2, 2025 at 10:34pm UTC

Manual Update Cron (Source) recovered.

Updated
Dec 2, 2025 at 8:38pm UTC

Processing Server (Full + Snippet 3) recovered.

Updated
Dec 2, 2025 at 8:38pm UTC

Processing Server (Full + Snippet 1) and Processing Server (Full + Snippet 2) recovered.

Updated
Dec 2, 2025 at 8:37pm UTC

Processing Server (Snippets + Full 7) recovered.

Updated
Dec 2, 2025 at 8:34pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 2, 2025 at 8:33pm UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 2, 2025 at 8:33pm UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
Dec 2, 2025 at 8:30pm UTC

Processing Server (Full + Snippet 3) went down.

Updated
Dec 2, 2025 at 8:30pm UTC

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), and Processing Server (Snippets + Full 7) went down.

Updated
Dec 2, 2025 at 8:26pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 2, 2025 at 8:26pm UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 2, 2025 at 8:25pm UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Dec 2, 2025 at 6:38pm UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Dec 2, 2025 at 6:30pm UTC

Processing Server (Full + Snippet 2) went down.

Updated
Dec 2, 2025 at 6:08pm UTC

Manual Update Cron (Source) went down.

Updated
Dec 2, 2025 at 8:50am UTC

Processing Server (Full + Snippet 0) recovered.

Updated
Dec 2, 2025 at 8:48am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 2, 2025 at 8:47am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Dec 2, 2025 at 8:47am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Dec 2, 2025 at 8:42am UTC

Processing Server (Full + Snippet 0) went down.

Updated
Dec 2, 2025 at 8:40am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 2, 2025 at 8:39am UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 2, 2025 at 8:39am UTC

TikTok 0 - JobPriority Not 0 went down.

Updated
Dec 2, 2025 at 8:38am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Dec 2, 2025 at 8:38am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 2, 2025 at 8:30am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Dec 2, 2025 at 8:30am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Created
Dec 2, 2025 at 4:54am UTC

Manual Update Cron (FB) went down.