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Downtime

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), and 11 other services are down

Dec 11, 2025 at 4:55am UTC
Affected services
Processing Server (Full + Snippet 1)
Processing Server (Full + Snippet 2)
Processing Server (Full + Snippet 3)
Processing Server (Snippets + Full 5)
Processing Server (Snippets + Full 7)
Processing Server (Scheduler)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Dec 11, 2025 at 5:17am UTC

Processing Server (Full + Snippet 3) recovered.

Updated
Dec 11, 2025 at 5:17am UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Dec 11, 2025 at 5:17am UTC

Processing Server (Full + Snippet 1) and Processing Server (Snippets + Full 7) recovered.

Updated
Dec 11, 2025 at 5:16am UTC

Processing Server (Snippets + Full 5) and Processing Server (Scheduler) recovered.

Updated
Dec 11, 2025 at 5:13am UTC

TikTok 1 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, and TikTok 3 - JobPriority Not 0 recovered.

Updated
Dec 11, 2025 at 5:12am UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
Dec 11, 2025 at 5:09am UTC

Processing Server (Full + Snippet 3) went down.

Updated
Dec 11, 2025 at 5:09am UTC

Processing Server (Full + Snippet 2) went down.

Updated
Dec 11, 2025 at 5:09am UTC

Processing Server (Full + Snippet 1) and Processing Server (Snippets + Full 7) went down.

Updated
Dec 11, 2025 at 5:08am UTC

Processing Server (Snippets + Full 5) and Processing Server (Scheduler) went down.

Updated
Dec 11, 2025 at 5:05am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Dec 11, 2025 at 5:05am UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Dec 11, 2025 at 5:05am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.

Updated
Dec 11, 2025 at 5:04am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Dec 11, 2025 at 5:03am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Dec 11, 2025 at 4:56am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Created
Dec 11, 2025 at 4:55am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.