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Downtime

Processing Server (TikTok 0), Processing Server (TikTok 2), and 11 other services are down

Jan 4, 2026 at 4:29pm UTC
Affected services
Processing Server (TikTok 0)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Jan 4, 2026 at 9:41pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Jan 4, 2026 at 9:26pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Jan 4, 2026 at 9:26pm UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Jan 4, 2026 at 9:21pm UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Jan 4, 2026 at 9:20pm UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

Updated
Jan 4, 2026 at 9:19pm UTC

Processing Server (TikTok 7) and TikTok 0 - JobPriority Not 0 recovered.

Updated
Jan 4, 2026 at 9:19pm UTC

Processing Server (TikTok 5) recovered.

Updated
Jan 4, 2026 at 9:19pm UTC

Processing Server (TikTok 4) recovered.

Updated
Jan 4, 2026 at 9:03pm UTC

Processing Server (TikTok 2) recovered.

Updated
Jan 4, 2026 at 8:58pm UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Jan 4, 2026 at 8:57pm UTC

TikTok 2 - JobPriority Not 0 went down.

Updated
Jan 4, 2026 at 8:57pm UTC

TikTok 1 - JobPriority Not 0 went down.

Updated
Jan 4, 2026 at 8:57pm UTC

TikTok 0 - JobPriority Not 0 went down.

Updated
Jan 4, 2026 at 8:49pm UTC

Processing Server (TikTok 3) recovered.

Updated
Jan 4, 2026 at 8:48pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Jan 4, 2026 at 8:48pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.

Updated
Jan 4, 2026 at 8:46pm UTC

Processing Server (TikTok 0) recovered.

Updated
Jan 4, 2026 at 8:41pm UTC

Processing Server (TikTok 5) went down.

Updated
Jan 4, 2026 at 8:27pm UTC

Processing Server (TikTok 7) went down.

Updated
Jan 4, 2026 at 8:26pm UTC

Processing Server (TikTok 3) and Processing Server (TikTok 4) went down.

Updated
Jan 4, 2026 at 8:25pm UTC

Processing Server (TikTok 2) went down.

Updated
Jan 4, 2026 at 8:23pm UTC

Processing Server (TikTok 0) went down.

Updated
Jan 4, 2026 at 4:49pm UTC

Processing Server (TikTok 4) recovered.

Updated
Jan 4, 2026 at 4:42pm UTC

Processing Server (TikTok 4) went down.

Updated
Jan 4, 2026 at 4:34pm UTC

Processing Server (TikTok 7) recovered.

Created
Jan 4, 2026 at 4:29pm UTC

Processing Server (TikTok 7) went down.