Back to overview
Downtime

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), and 9 other services are down

Jan 6, 2026 at 7:12am UTC
Affected services
Processing Server (Full + Snippet 0)
Processing Server (Snippets + Full 4)
Processing Server (Snippets + Full 5)
Processing Server (TikTok 4)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Jan 6, 2026 at 11:18pm UTC

Processing Server (TikTok 4) recovered.

Updated
Jan 6, 2026 at 11:13pm UTC

Processing Server (TikTok 4) went down.

Updated
Jan 6, 2026 at 7:38am UTC

Processing Server (Snippets + Full 5) recovered.

Updated
Jan 6, 2026 at 7:38am UTC

Processing Server (Snippets + Full 4) recovered.

Updated
Jan 6, 2026 at 7:38am UTC

Processing Server (Full + Snippet 0) recovered.

Updated
Jan 6, 2026 at 7:35am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Jan 6, 2026 at 7:35am UTC

TikTok 2 - JobPriority Not 0 recovered.

Updated
Jan 6, 2026 at 7:35am UTC

TikTok 1 - JobPriority Not 0 recovered.

Updated
Jan 6, 2026 at 7:35am UTC

TikTok 0 - JobPriority Not 0 recovered.

Updated
Jan 6, 2026 at 7:30am UTC

Processing Server (Snippets + Full 5) went down.

Updated
Jan 6, 2026 at 7:30am UTC

Processing Server (Full + Snippet 0) and Processing Server (Snippets + Full 4) went down.

Updated
Jan 6, 2026 at 7:26am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Jan 6, 2026 at 7:18am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Jan 6, 2026 at 7:18am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.

Updated
Jan 6, 2026 at 7:12am UTC

TikTok 3 - JobPriority Not 0 went down.

Created
Jan 6, 2026 at 7:12am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.