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Downtime

Processing Server (TikTok 1), Processing Server (TikTok 5), and 8 other services are down

Jan 9, 2026 at 7:33am UTC
Affected services
Processing Server (TikTok 1)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Jan 9, 2026 at 10:34pm UTC

Processing Server (TikTok 6) recovered.

Updated
Jan 9, 2026 at 10:29pm UTC

Processing Server (TikTok 6) went down.

Updated
Jan 9, 2026 at 8:32pm UTC

Processing Server (TikTok 1) recovered.

Updated
Jan 9, 2026 at 8:26pm UTC

Processing Server (TikTok 1) went down.

Updated
Jan 9, 2026 at 7:50pm UTC

Processing Server (TikTok 5) recovered.

Updated
Jan 9, 2026 at 7:43pm UTC

Processing Server (TikTok 5) went down.

Updated
Jan 9, 2026 at 7:17pm UTC

Processing Server (TikTok 1) recovered.

Updated
Jan 9, 2026 at 7:11pm UTC

Processing Server (TikTok 1) went down.

Updated
Jan 9, 2026 at 5:32pm UTC

Processing Server (TikTok 1) recovered.

Updated
Jan 9, 2026 at 5:11pm UTC

Processing Server (TikTok 1) went down.

Updated
Jan 9, 2026 at 4:34pm UTC

Processing Server (TikTok 5) recovered.

Updated
Jan 9, 2026 at 4:28pm UTC

Processing Server (TikTok 5) went down.

Updated
Jan 9, 2026 at 7:56am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Jan 9, 2026 at 7:55am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Jan 9, 2026 at 7:50am UTC

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

Updated
Jan 9, 2026 at 7:50am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

Updated
Jan 9, 2026 at 7:42am UTC

TikTok 3 - JobPriority Not 0 went down.

Updated
Jan 9, 2026 at 7:42am UTC

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 went down.

Updated
Jan 9, 2026 at 7:42am UTC

TikTok 0 - JobPriority Not 0 went down.

Updated
Jan 9, 2026 at 7:41am UTC

PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Jan 9, 2026 at 7:33am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.

Created
Jan 9, 2026 at 7:33am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.