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Downtime

Processing Server (Full + Snippet 0), Processing Server (TikTok 0), and 10 other services are down

Jan 13, 2026 at 12:43am UTC
Affected services
Processing Server (Full + Snippet 0)
Processing Server (Scheduler)
Processing Server (TikTok 0)
Processing Server (TikTok 1)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0

Resolved
Jan 13, 2026 at 11:04pm UTC

Processing Server (TikTok 4) recovered.

Updated
Jan 13, 2026 at 10:43pm UTC

Processing Server (TikTok 4) went down.

Updated
Jan 13, 2026 at 9:34pm UTC

Processing Server (TikTok 7) recovered.

Updated
Jan 13, 2026 at 8:59pm UTC

Processing Server (TikTok 7) went down.

Updated
Jan 13, 2026 at 6:49pm UTC

Processing Server (TikTok 6) recovered.

Updated
Jan 13, 2026 at 6:43pm UTC

Processing Server (TikTok 6) went down.

Updated
Jan 13, 2026 at 6:04pm UTC

Processing Server (TikTok 6) recovered.

Updated
Jan 13, 2026 at 5:58pm UTC

Processing Server (TikTok 6) went down.

Updated
Jan 13, 2026 at 5:46pm UTC

Processing Server (TikTok 0) recovered.

Updated
Jan 13, 2026 at 5:40pm UTC

Processing Server (TikTok 0) went down.

Updated
Jan 13, 2026 at 5:38pm UTC

Processing Server (Scheduler) recovered.

Updated
Jan 13, 2026 at 5:34pm UTC

Processing Server (TikTok 5) recovered.

Updated
Jan 13, 2026 at 5:32pm UTC

Processing Server (Scheduler) went down.

Updated
Jan 13, 2026 at 5:28pm UTC

Processing Server (TikTok 5) went down.

Updated
Jan 13, 2026 at 5:19pm UTC

Processing Server (TikTok 4) recovered.

Updated
Jan 13, 2026 at 5:18pm UTC

Processing Server (TikTok 2) recovered.

Updated
Jan 13, 2026 at 5:13pm UTC

Processing Server (TikTok 4) went down.

Updated
Jan 13, 2026 at 5:12pm UTC

Processing Server (TikTok 2) went down.

Updated
Jan 13, 2026 at 4:49pm UTC

Processing Server (TikTok 3) recovered.

Updated
Jan 13, 2026 at 4:43pm UTC

Processing Server (TikTok 3) went down.

Updated
Jan 13, 2026 at 4:32pm UTC

Processing Server (TikTok 1) recovered.

Updated
Jan 13, 2026 at 4:26pm UTC

Processing Server (TikTok 1) went down.

Updated
Jan 13, 2026 at 3:04pm UTC

Processing Server (TikTok 7) recovered.

Updated
Jan 13, 2026 at 2:59pm UTC

Processing Server (TikTok 7) went down.

Updated
Jan 13, 2026 at 2:34pm UTC

Processing Server (TikTok 2) recovered.

Updated
Jan 13, 2026 at 2:28pm UTC

Processing Server (TikTok 2) went down.

Updated
Jan 13, 2026 at 2:26pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Jan 13, 2026 at 2:26pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

Updated
Jan 13, 2026 at 2:18pm UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 went down.

Updated
Jan 13, 2026 at 2:18pm UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 went down.

Updated
Jan 13, 2026 at 2:05pm UTC

Processing Server (TikTok 7) recovered.

Updated
Jan 13, 2026 at 2:04pm UTC

Processing Server (TikTok 3) recovered.

Updated
Jan 13, 2026 at 2:03pm UTC

Processing Server (TikTok 2) recovered.

Updated
Jan 13, 2026 at 2:02pm UTC

Processing Server (TikTok 1) recovered.

Updated
Jan 13, 2026 at 2:02pm UTC

Processing Server (TikTok 0) recovered.

Updated
Jan 13, 2026 at 1:57pm UTC

Processing Server (TikTok 7) went down.

Updated
Jan 13, 2026 at 1:55pm UTC

Processing Server (TikTok 2) went down.

Updated
Jan 13, 2026 at 1:41pm UTC

Processing Server (TikTok 3) went down.

Updated
Jan 13, 2026 at 1:38pm UTC

Processing Server (TikTok 0) went down.

Updated
Jan 13, 2026 at 1:24pm UTC

Processing Server (TikTok 1) went down.

Updated
Jan 13, 2026 at 1:23am UTC

Processing Server (Full + Snippet 0) recovered.

Updated
Jan 13, 2026 at 1:17am UTC

Processing Server (Full + Snippet 0) went down.

Updated
Jan 13, 2026 at 12:48am UTC

Processing Server (TikTok 3) recovered.

Created
Jan 13, 2026 at 12:43am UTC

Processing Server (TikTok 3) went down.