Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), and 15 other services are down
Resolved
Jan 17, 2026 at 4:49pm UTC
Processing Server (TikTok 4) recovered.
Affected services
Processing Server (TikTok 4)
Updated
Jan 17, 2026 at 4:34pm UTC
Processing Server (TikTok 3) recovered.
Affected services
Processing Server (TikTok 3)
Updated
Jan 17, 2026 at 4:33pm UTC
Processing Server (TikTok 2) recovered.
Affected services
Processing Server (TikTok 2)
Updated
Jan 17, 2026 at 4:26pm UTC
Processing Server (TikTok 4) went down and PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.
Affected services
Processing Server (TikTok 4)
PROD Full /Snippet Server 0 - JobPriority Not 0
Updated
Jan 17, 2026 at 4:25pm UTC
Processing Server (TikTok 2) and Processing Server (TikTok 3) went down and PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.
Affected services
Processing Server (TikTok 2)
Processing Server (TikTok 3)
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 17, 2026 at 4:21pm UTC
TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, and 1 other resource recovered.
Affected services
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Updated
Jan 17, 2026 at 4:19pm UTC
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 17, 2026 at 4:13pm UTC
TikTok 3 - JobPriority Not 0 went down.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 17, 2026 at 4:12pm UTC
TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.
Affected services
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
Updated
Jan 17, 2026 at 2:23pm UTC
Processing Server (Snippets + Full 4) recovered.
Affected services
Processing Server (Snippets + Full 4)
Updated
Jan 17, 2026 at 2:17pm UTC
Processing Server (Snippets + Full 4) went down.
Affected services
Processing Server (Snippets + Full 4)
Updated
Jan 17, 2026 at 11:55am UTC
Processing Server (Full + Snippet 3) recovered.
Affected services
Processing Server (Full + Snippet 3)
Updated
Jan 17, 2026 at 11:48am UTC
Processing Server (Full + Snippet 3) went down.
Affected services
Processing Server (Full + Snippet 3)
Updated
Jan 17, 2026 at 11:24am UTC
Processing Server (Full + Snippet 3) recovered.
Affected services
Processing Server (Full + Snippet 3)
Updated
Jan 17, 2026 at 11:19am UTC
Processing Server (Full + Snippet 3) went down.
Affected services
Processing Server (Full + Snippet 3)
Updated
Jan 17, 2026 at 7:09am UTC
Processing Server (Full + Snippet 1) recovered.
Affected services
Processing Server (Full + Snippet 1)
Updated
Jan 17, 2026 at 6:31am UTC
Processing Server (TikTok 0) recovered.
Affected services
Processing Server (TikTok 0)
Updated
Jan 17, 2026 at 6:26am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
Updated
Jan 17, 2026 at 6:25am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 17, 2026 at 6:23am UTC
Processing Server (TikTok 0) went down.
Affected services
Processing Server (TikTok 0)
Updated
Jan 17, 2026 at 6:20am UTC
TikTok 2 - JobPriority Not 0 recovered.
Affected services
TikTok 2 - JobPriority Not 0
Updated
Jan 17, 2026 at 6:20am UTC
TikTok 3 - JobPriority Not 0 recovered.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 17, 2026 at 6:20am UTC
TikTok 1 - JobPriority Not 0 recovered.
Affected services
TikTok 1 - JobPriority Not 0
Updated
Jan 17, 2026 at 6:18am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
Updated
Jan 17, 2026 at 6:18am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 17, 2026 at 6:12am UTC
TikTok 3 - JobPriority Not 0 went down.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 17, 2026 at 6:12am UTC
TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 went down.
Affected services
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
Updated
Jan 17, 2026 at 5:33am UTC
Processing Server (Full + Snippet 1) went down.
Affected services
Processing Server (Full + Snippet 1)
Updated
Jan 17, 2026 at 5:20am UTC
TikTok 3 - JobPriority Not 0 recovered.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 17, 2026 at 5:20am UTC
TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.
Affected services
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
Updated
Jan 17, 2026 at 5:20am UTC
TikTok 2 - JobPriority Not 0 recovered.
Affected services
TikTok 2 - JobPriority Not 0
Updated
Jan 17, 2026 at 5:11am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
Updated
Jan 17, 2026 at 5:11am UTC
PROD Scheduler Server - JobPriority Not 0 recovered.
Affected services
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 17, 2026 at 5:10am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
Updated
Jan 17, 2026 at 4:48am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
Updated
Jan 17, 2026 at 4:47am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 17, 2026 at 4:42am UTC
TikTok 3 - JobPriority Not 0 went down.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 17, 2026 at 4:42am UTC
TikTok 2 - JobPriority Not 0 went down.
Affected services
TikTok 2 - JobPriority Not 0
Updated
Jan 17, 2026 at 4:42am UTC
TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.
Affected services
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
Updated
Jan 17, 2026 at 4:09am UTC
Processing Server (Full + Snippet 1) recovered.
Affected services
Processing Server (Full + Snippet 1)
Updated
Jan 17, 2026 at 4:09am UTC
Processing Server (Snippets + Full 5) recovered.
Affected services
Processing Server (Snippets + Full 5)
Updated
Jan 17, 2026 at 4:08am UTC
Processing Server (Full + Snippet 0) recovered.
Affected services
Processing Server (Full + Snippet 0)
Updated
Jan 17, 2026 at 4:03am UTC
Processing Server (Full + Snippet 1) went down.
Affected services
Processing Server (Full + Snippet 1)
Updated
Jan 17, 2026 at 4:02am UTC
Processing Server (Snippets + Full 5) went down.
Affected services
Processing Server (Snippets + Full 5)
Updated
Jan 17, 2026 at 4:02am UTC
Processing Server (Full + Snippet 0) went down.
Affected services
Processing Server (Full + Snippet 0)
Updated
Jan 17, 2026 at 3:05am UTC
Processing Server (TikTok 7) recovered.
Affected services
Processing Server (TikTok 7)
Created
Jan 17, 2026 at 2:58am UTC
Processing Server (TikTok 7) went down.
Affected services
Processing Server (TikTok 7)