Processing Server (Full + Snippet 0), Processing Server (TikTok 2), and 9 other services are down
Resolved
Jan 21, 2026 at 11:57pm UTC
Manual Update Cron (Source) recovered.
Affected services
Manual Update Cron (Source)
Updated
Jan 21, 2026 at 6:51pm UTC
Manual Update Cron (Source) went down.
Affected services
Manual Update Cron (Source)
Updated
Jan 21, 2026 at 3:08pm UTC
Processing Server (Scheduler) recovered.
Affected services
Processing Server (Scheduler)
Updated
Jan 21, 2026 at 3:08pm UTC
Processing Server (Full + Snippet 0) recovered.
Affected services
Processing Server (Full + Snippet 0)
Updated
Jan 21, 2026 at 3:05pm UTC
TikTok 3 - JobPriority Not 0 recovered.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 21, 2026 at 3:05pm UTC
TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 recovered.
Affected services
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
Updated
Jan 21, 2026 at 3:00pm UTC
Processing Server (Scheduler) went down.
Affected services
Processing Server (Scheduler)
Updated
Jan 21, 2026 at 3:00pm UTC
Processing Server (Full + Snippet 0) went down.
Affected services
Processing Server (Full + Snippet 0)
Updated
Jan 21, 2026 at 2:57pm UTC
TikTok 3 - JobPriority Not 0 went down.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 21, 2026 at 2:57pm UTC
TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 went down.
Affected services
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
Updated
Jan 21, 2026 at 2:56pm UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 21, 2026 at 2:55pm UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
Updated
Jan 21, 2026 at 2:49pm UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
Updated
Jan 21, 2026 at 2:48pm UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 21, 2026 at 11:56am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 21, 2026 at 11:55am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
Updated
Jan 21, 2026 at 11:50am UTC
TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.
Affected services
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0
Updated
Jan 21, 2026 at 11:50am UTC
TikTok 0 - JobPriority Not 0 recovered.
Affected services
TikTok 0 - JobPriority Not 0
Updated
Jan 21, 2026 at 11:50am UTC
TikTok 1 - JobPriority Not 0 recovered.
Affected services
TikTok 1 - JobPriority Not 0
Updated
Jan 21, 2026 at 11:48am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 21, 2026 at 11:42am UTC
TikTok 3 - JobPriority Not 0 went down.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 21, 2026 at 11:42am UTC
TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 went down.
Affected services
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
Updated
Jan 21, 2026 at 11:42am UTC
TikTok 0 - JobPriority Not 0 went down.
Affected services
TikTok 0 - JobPriority Not 0
Updated
Jan 21, 2026 at 8:33am UTC
Processing Server (TikTok 2) recovered.
Affected services
Processing Server (TikTok 2)
Updated
Jan 21, 2026 at 8:27am UTC
Processing Server (TikTok 2) went down.
Affected services
Processing Server (TikTok 2)
Updated
Jan 21, 2026 at 8:26am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 21, 2026 at 8:25am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
Updated
Jan 21, 2026 at 8:20am UTC
TikTok 3 - JobPriority Not 0 recovered.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 21, 2026 at 8:20am UTC
TikTok 2 - JobPriority Not 0 recovered.
Affected services
TikTok 2 - JobPriority Not 0
Updated
Jan 21, 2026 at 8:20am UTC
TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.
Affected services
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
Updated
Jan 21, 2026 at 8:18am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
Updated
Jan 21, 2026 at 8:17am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 21, 2026 at 7:57am UTC
TikTok 3 - JobPriority Not 0 went down.
Affected services
TikTok 3 - JobPriority Not 0
Updated
Jan 21, 2026 at 7:57am UTC
TikTok 2 - JobPriority Not 0 went down.
Affected services
TikTok 2 - JobPriority Not 0
Updated
Jan 21, 2026 at 7:57am UTC
TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.
Affected services
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
Updated
Jan 21, 2026 at 7:56am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
Updated
Jan 21, 2026 at 7:56am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 21, 2026 at 7:48am UTC
PROD Full /Snippet Server 0 - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 0 - JobPriority Not 0
Updated
Jan 21, 2026 at 7:47am UTC
PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 went down.
Affected services
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
Updated
Jan 21, 2026 at 5:49am UTC
Manual Update Cron (Source) recovered.
Affected services
Manual Update Cron (Source)
Created
Jan 21, 2026 at 12:35am UTC
Manual Update Cron (Source) went down.
Affected services
Manual Update Cron (Source)