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Downtime

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), and 22 other services are down

Jan 30, 2026 at 8:42am UTC
Affected services
Processing Server (Full + Snippet 0)
Processing Server (Full + Snippet 1)
Processing Server (Full + Snippet 2)
Processing Server (Full + Snippet 3)
Processing Server (Snippets + Full 4)
Processing Server (Snippets + Full 5)
Processing Server (Snippets + Full 6)
Processing Server (Snippets + Full 7)
Processing Server (Scheduler)
Processing Server (TikTok 0)
Processing Server (TikTok 1)
Processing Server (TikTok 2)
Processing Server (TikTok 3)
Processing Server (TikTok 4)
Processing Server (TikTok 5)
Processing Server (TikTok 6)
Processing Server (TikTok 7)
PROD Full /Snippet Server 0 - JobPriority Not 0
PROD Full /Snippet Server 1 - JobPriority Not 0
PROD Scheduler Server - JobPriority Not 0
TikTok 0 - JobPriority Not 0
TikTok 1 - JobPriority Not 0
TikTok 2 - JobPriority Not 0
TikTok 3 - JobPriority Not 0

Resolved
Jan 30, 2026 at 7:32pm UTC

Processing Server (TikTok 1) recovered.

Updated
Jan 30, 2026 at 7:27pm UTC

Processing Server (TikTok 1) went down.

Updated
Jan 30, 2026 at 9:38am UTC

Processing Server (Full + Snippet 0) recovered.

Updated
Jan 30, 2026 at 9:35am UTC

Processing Server (TikTok 4) recovered.

Updated
Jan 30, 2026 at 9:34am UTC

Processing Server (TikTok 6) and Processing Server (TikTok 7) recovered.

Updated
Jan 30, 2026 at 9:34am UTC

Processing Server (TikTok 5) recovered.

Updated
Jan 30, 2026 at 9:33am UTC

Processing Server (TikTok 3) recovered.

Updated
Jan 30, 2026 at 9:33am UTC

Processing Server (TikTok 2) recovered.

Updated
Jan 30, 2026 at 9:33am UTC

Processing Server (TikTok 0) and Processing Server (TikTok 1) recovered.

Updated
Jan 30, 2026 at 9:25am UTC

Processing Server (Full + Snippet 1) and Processing Server (Full + Snippet 3) recovered.

Updated
Jan 30, 2026 at 9:24am UTC

Processing Server (Full + Snippet 2) recovered.

Updated
Jan 30, 2026 at 9:24am UTC

Processing Server (Snippets + Full 5), Processing Server (Snippets + Full 6), Processing Server (Snippets + Full 7), and 1 other resource recovered.

Updated
Jan 30, 2026 at 9:23am UTC

Processing Server (Snippets + Full 4) recovered.

Updated
Jan 30, 2026 at 9:11am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

Updated
Jan 30, 2026 at 9:10am UTC

PROD Full /Snippet Server 1 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

Updated
Jan 30, 2026 at 9:01am UTC

Processing Server (Full + Snippet 3) went down.

Updated
Jan 30, 2026 at 9:01am UTC

Processing Server (Full + Snippet 2) went down.

Updated
Jan 30, 2026 at 9:01am UTC

Processing Server (Full + Snippet 1) and Processing Server (Snippets + Full 7) went down.

Updated
Jan 30, 2026 at 9:01am UTC

Processing Server (Snippets + Full 6) went down.

Updated
Jan 30, 2026 at 9:00am UTC

Processing Server (Snippets + Full 5) and Processing Server (Scheduler) went down.

Updated
Jan 30, 2026 at 9:00am UTC

Processing Server (Snippets + Full 4) went down.

Updated
Jan 30, 2026 at 9:00am UTC

Processing Server (Full + Snippet 0) went down.

Updated
Jan 30, 2026 at 8:56am UTC

Processing Server (TikTok 4) and Processing Server (TikTok 7) went down.

Updated
Jan 30, 2026 at 8:56am UTC

Processing Server (TikTok 6) went down.

Updated
Jan 30, 2026 at 8:56am UTC

Processing Server (TikTok 5) went down.

Updated
Jan 30, 2026 at 8:55am UTC

Processing Server (TikTok 2) and Processing Server (TikTok 3) went down.

Updated
Jan 30, 2026 at 8:54am UTC

Processing Server (TikTok 1) went down.

Updated
Jan 30, 2026 at 8:53am UTC

Processing Server (TikTok 0) went down.

Updated
Jan 30, 2026 at 8:51am UTC

TikTok 3 - JobPriority Not 0 recovered.

Updated
Jan 30, 2026 at 8:50am UTC

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and TikTok 2 - JobPriority Not 0 recovered.

Updated
Jan 30, 2026 at 8:48am UTC

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 went down.

Updated
Jan 30, 2026 at 8:42am UTC

TikTok 2 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 went down.

Created
Jan 30, 2026 at 8:42am UTC

TikTok 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 went down.