Previous incidents

May 2023
May 31, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 31 at 01:19am EDT

TikTok 6 - Job Priority Not 0 recovered.

13 previous updates
May 30, 2023
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved May 30 at 05:43am EDT

Auto Update Cron (Source) recovered.

1 previous update
May 28, 2023
1 incident

App Server, Auto Update Cron (Source), Manual Update Cron (FB), and 1 other s...

Downtime

Resolved May 29 at 08:29am EDT

Manual Update Cron (FB) recovered.

5 previous updates
May 27, 2023
1 incident

App Server is down

Downtime

Resolved May 27 at 11:06pm EDT

App Server recovered.

1 previous update
May 26, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 26 at 05:32am EDT

Auto Update Cron (Source) recovered.

12 previous updates
May 25, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved May 25 at 05:44am EDT

Auto Update Cron (Source) recovered.

3 previous updates
May 23, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved May 24 at 05:44am EDT

TikTok 5 - JobPriority Not 0, TikTok 6 - Job Priority Not 0, and TikTok 7 - JobPriority Not 0 recovered.

16 previous updates
May 22, 2023
2 incidents

App Server, Processing Server (Scheduler), PROD Full /Snippet Server 0 - JobP...

Downtime

Resolved May 23 at 02:08pm EDT

Manual Update Cron (Source) recovered.

21 previous updates

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 22 at 04:31pm EDT

Manual Update Cron (FB) recovered.

19 previous updates
May 21, 2023
1 incident

App Server is down

Downtime

Resolved May 21 at 02:39am EDT

App Server recovered.

1 previous update
May 19, 2023
1 incident

App Server is down

Downtime

Resolved May 19 at 11:08pm EDT

App Server recovered.

1 previous update
May 18, 2023
1 incident

App Server is down

Downtime

Resolved May 18 at 11:07pm EDT

App Server recovered.

1 previous update
May 17, 2023
1 incident

App Server, Auto Update Cron (Source), Manual Update Cron (Source), and 1 oth...

Downtime

Resolved May 18 at 07:04pm EDT

Manual Update Cron (Source) recovered.

5 previous updates
May 16, 2023
2 incidents

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved May 17 at 04:18am EDT

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

11 previous updates

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), P...

Downtime

Resolved May 16 at 01:50pm EDT

Manual Update Cron (Source) recovered.

6 previous updates
May 15, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 15 at 12:27pm EDT

PROD Scheduler Server - JobPriority Not 0 recovered.

13 previous updates
May 14, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved May 14 at 05:23am EDT

Auto Update Cron (Source) recovered.

3 previous updates
May 12, 2023
1 incident

App Server is down

Downtime

Resolved May 12 at 11:08pm EDT

App Server recovered.

1 previous update
May 11, 2023
1 incident

App Server is down

Downtime

Resolved May 12 at 02:38am EDT

App Server recovered.

3 previous updates
May 10, 2023
1 incident

App Server, Auto Update Cron (Source), Manual Update Cron (Source), Manual Up...

Downtime

Resolved May 11 at 03:13pm EDT

Manual Update Cron (Source) recovered.

9 previous updates
May 08, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved May 09 at 01:02am EDT

PROD Scheduler Server - JobPriority Not 0 recovered.

7 previous updates
May 07, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved May 08 at 05:31am EDT

Auto Update Cron (Source) recovered.

17 previous updates
May 06, 2023
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved May 06 at 05:46am EDT

Auto Update Cron (Source) recovered.

1 previous update
May 04, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved May 05 at 05:42am EDT

Auto Update Cron (Source) recovered.

3 previous updates
May 03, 2023
2 incidents

App Server and Auto Update Cron (Source) are down

Downtime

Resolved May 04 at 05:30am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Manual Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved May 03 at 03:57pm EDT

Manual Update Cron (Source) recovered.

3 previous updates
April 2023
Apr 30, 2023
2 incidents

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved May 02 at 04:10pm EDT

Manual Update Cron (Source) recovered.

41 previous updates

Manual Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Apr 30 at 03:42pm EDT

Manual Update Cron (FB) recovered.

3 previous updates
Apr 29, 2023
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved Apr 29 at 05:47am EDT

Auto Update Cron (Source) recovered.

1 previous update
Apr 27, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Apr 28 at 05:42am EDT

TikTok 6 - Job Priority Not 0 recovered.

32 previous updates
Apr 26, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 26 at 01:47am EDT

TikTok 2 - JobPriority Not 0 and TikTok 7 - JobPriority Not 0 recovered.

11 previous updates
Apr 24, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Apr 25 at 05:48am EDT

Auto Update Cron (Source) recovered.

3 previous updates
Apr 23, 2023
1 incident

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...

Downtime

Resolved Apr 24 at 03:44pm EDT

TikTok 7 - JobPriority Not 0 recovered.

47 previous updates
Apr 22, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Apr 23 at 05:19am EDT

Auto Update Cron (Source) recovered.

3 previous updates
Apr 21, 2023
2 incidents

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Apr 22 at 05:40am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Auto Update Cron (Source) is down

Downtime

Resolved Apr 21 at 05:23am EDT

Auto Update Cron (Source) recovered.

1 previous update
Apr 19, 2023
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved Apr 19 at 01:29pm EDT

Auto Update Cron (Source) recovered.

1 previous update
Apr 17, 2023
2 incidents

App Server is down

Downtime

Resolved Apr 17 at 11:07pm EDT

App Server recovered.

1 previous update

App Server is down

Downtime

Resolved Apr 17 at 02:46am EDT

App Server recovered.

1 previous update
Apr 11, 2023
1 incident

App Server is down

Downtime

Resolved Apr 11 at 11:08pm EDT

App Server recovered.

1 previous update
Apr 10, 2023
1 incident

App Server is down

Downtime

Resolved Apr 10 at 11:07pm EDT

App Server recovered.

1 previous update
Apr 09, 2023
1 incident

App Server is down

Downtime

Resolved Apr 09 at 11:07pm EDT

App Server recovered.

1 previous update
Apr 08, 2023
1 incident

App Server is down

Downtime

Resolved Apr 08 at 11:07pm EDT

App Server recovered.

1 previous update
Apr 07, 2023
2 incidents

App Server is down

Downtime

Resolved Apr 08 at 02:32am EDT

App Server recovered.

3 previous updates

App Server is down

Downtime

Resolved Apr 07 at 02:36am EDT

App Server recovered.

1 previous update
Apr 05, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 05 at 01:00am EDT

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, and 5 other resources recovered.

8 previous updates
Apr 03, 2023
1 incident

App Server is down

Downtime

Resolved Apr 03 at 11:10pm EDT

App Server recovered.

1 previous update
Apr 02, 2023
1 incident

App Server, PROD Full /Snippet Server 1 - JobPriority Not 0, TikTok 2 - JobPr...

Downtime

Resolved Apr 03 at 12:46pm EDT

TikTok 2 - JobPriority Not 0 recovered.

5 previous updates
Apr 01, 2023
1 incident

App Server is down

Downtime

Resolved Apr 01 at 11:08pm EDT

App Server recovered.

1 previous update
March 2023
Mar 30, 2023
1 incident

Processing Server (Full + Snippet 3), Processing Server (TikTok 0), Processin...

Downtime

Resolved Mar 31 at 12:43pm EDT

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, and 5 other resources recovered.

39 previous updates
Mar 29, 2023
2 incidents

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, TikTok 2 - JobPri...

Downtime

Resolved Mar 30 at 07:57am EDT

TikTok 4 - JobPriority Not 0, TikTok 5 - JobPriority Not 0, and TikTok 6 - Job Priority Not 0 recovered.

8 previous updates

Processing Server (TikTok 6), Processing Server (TikTok 7), PROD Full + Snipp...

Downtime

Resolved Mar 29 at 05:27pm EDT

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, and 5 other resources recovered.

18 previous updates
Mar 28, 2023
1 incident

PROD Scheduler Server - JobPriority Not 0, PROD Full + Snippet Server - JobPr...

Downtime

Resolved Mar 28 at 04:00pm EDT

Auto Update Cron (Source) recovered.

29 previous updates
Mar 27, 2023
1 incident

App Server, PROD Scheduler Server - JobPriority Not 0, PROD Full + Snippet Se...

Downtime

Resolved Mar 27 at 01:30pm EDT

TikTok 4 - JobPriority Not 0 and TikTok 5 - JobPriority Not 0 recovered.

13 previous updates
Mar 26, 2023
1 incident

App Server is down

Downtime

Resolved Mar 26 at 02:32am EDT

App Server recovered.

1 previous update
Mar 22, 2023
1 incident

App Server is down

Downtime

Resolved Mar 22 at 02:46am EDT

App Server recovered.

1 previous update
Mar 21, 2023
1 incident

App Server is down

Downtime

Resolved Mar 21 at 02:42am EDT

App Server recovered.

1 previous update
Mar 19, 2023
1 incident

App Server is down

Downtime

Resolved Mar 19 at 02:32am EDT

App Server recovered.

1 previous update
Mar 16, 2023
1 incident

App Server is down

Downtime

Resolved Mar 16 at 02:34am EDT

App Server recovered.

1 previous update
Mar 15, 2023
1 incident

App Server is down

Downtime

Resolved Mar 15 at 02:40am EDT

App Server recovered.

1 previous update
Mar 14, 2023
1 incident

App Server is down

Downtime

Resolved Mar 14 at 02:44am EDT

App Server recovered.

1 previous update
Mar 12, 2023
1 incident

App Server is down

Downtime

Resolved Mar 12 at 01:36am EST

App Server recovered.

1 previous update
Mar 10, 2023
1 incident

App Server, Processing Server (Full + Snippet 1), Processing Server (Snippets...

Downtime

Resolved Mar 10 at 02:19am EST

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, and 5 other resources recovered.

11 previous updates
Mar 09, 2023
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), P...

Downtime

Resolved Mar 09 at 06:25pm EST

PROD Snippet + Full Server - JobPriority Not 0 recovered.

19 previous updates
Mar 06, 2023
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), P...

Downtime

Resolved Mar 07 at 12:07pm EST

Processing Server (Full + Snippet 0) recovered.

2 previous updates
Mar 03, 2023
1 incident

Processing Server (Full), Processing Server (Snippets), Processing Server (Ti...

Downtime

Resolved Mar 04 at 07:46am EST

Processing Server (Snippets) recovered.

4 previous updates