Previous incidents

August 2023
Aug 31, 2023
1 incident

App Server is down

Downtime

Resolved Aug 31 at 02:37am EDT

App Server recovered.

1 previous update

Aug 29, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Aug 29 at 01:20pm EDT

TikTok 6 - Job Priority Not 0 recovered.

12 previous updates

Aug 28, 2023
1 incident

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...

Downtime

Resolved Aug 28 at 06:18am EDT

PROD Scheduler Server - JobPriority Not 0, TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and 2 other resources recovered.

19 previous updates

Aug 23, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Aug 23 at 03:18am EDT

TikTok 7 - JobPriority Not 0 recovered.

12 previous updates

Aug 17, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Aug 17 at 01:33am EDT

TikTok 6 - Job Priority Not 0 and TikTok 7 - JobPriority Not 0 recovered.

13 previous updates

Aug 16, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Aug 16 at 01:08am EDT

TikTok 0 - JobPriority Not 0, TikTok 2 - JobPriority Not 0, TikTok 5 - JobPriority Not 0, and 2 other resources recovered.

13 previous updates

Aug 12, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Aug 12 at 08:01am EDT

Manual Update Cron (Source) recovered.

16 previous updates

Aug 11, 2023
1 incident

TikTok 6 - Job Priority Not 0 and TikTok 7 - JobPriority Not 0 are down

Downtime

Resolved Aug 11 at 08:34am EDT

TikTok 6 - Job Priority Not 0 and TikTok 7 - JobPriority Not 0 recovered.

3 previous updates

Aug 10, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Aug 10 at 02:39am EDT

App Server recovered.

18 previous updates

Aug 07, 2023
1 incident

App Server is down

Downtime

Resolved Aug 07 at 02:37am EDT

App Server recovered.

1 previous update

Aug 04, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Aug 04 at 01:36am EDT

TikTok 7 - JobPriority Not 0 recovered.

14 previous updates

Aug 02, 2023
1 incident

App Server is down

Downtime

Resolved Aug 02 at 11:08pm EDT

App Server recovered.

1 previous update

Aug 01, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Aug 02 at 02:42am EDT

App Server recovered.

18 previous updates

July 2023
Jul 31, 2023
2 incidents

App Server is down

Downtime

Resolved Jul 31 at 11:07pm EDT

App Server recovered.

1 previous update

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Jul 31 at 01:29am EDT

TikTok 2 - JobPriority Not 0 and TikTok 7 - JobPriority Not 0 recovered.

16 previous updates

Jul 28, 2023
1 incident

App Server is down

Downtime

Resolved Jul 28 at 11:09pm EDT

App Server recovered.

1 previous update

Jul 27, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Jul 28 at 02:12am EDT

TikTok 6 - Job Priority Not 0 and TikTok 7 - JobPriority Not 0 recovered.

16 previous updates

Jul 26, 2023
1 incident

App Server is down

Downtime

Resolved Jul 26 at 11:07pm EDT

App Server recovered.

1 previous update

Jul 23, 2023
1 incident

App Server is down

Downtime

Resolved Jul 23 at 11:09pm EDT

App Server recovered.

1 previous update

Jul 22, 2023
1 incident

App Server is down

Downtime

Resolved Jul 23 at 02:43am EDT

App Server recovered.

3 previous updates

Jul 21, 2023
1 incident

App Server is down

Downtime

Resolved Jul 21 at 11:06pm EDT

App Server recovered.

1 previous update

Jul 19, 2023
1 incident

App Server is down

Downtime

Resolved Jul 19 at 11:09pm EDT

App Server recovered.

1 previous update

Jul 18, 2023
1 incident

App Server is down

Downtime

Resolved Jul 18 at 11:08pm EDT

App Server recovered.

1 previous update

Jul 17, 2023
2 incidents

App Server is down

Downtime

Resolved Jul 18 at 02:42am EDT

App Server recovered.

3 previous updates

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Jul 17 at 12:47pm EDT

TikTok 7 - JobPriority Not 0 recovered.

30 previous updates

Jul 16, 2023
1 incident

App Server is down

Downtime

Resolved Jul 16 at 02:40am EDT

App Server recovered.

1 previous update

Jul 14, 2023
1 incident

App Server is down

Downtime

Resolved Jul 14 at 11:09pm EDT

App Server recovered.

1 previous update

Jul 13, 2023
1 incident

App Server is down

Downtime

Resolved Jul 13 at 11:09pm EDT

App Server recovered.

1 previous update

Jul 12, 2023
1 incident

App Server is down

Downtime

Resolved Jul 12 at 11:07pm EDT

App Server recovered.

1 previous update

Jul 03, 2023
1 incident

App Server, Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0...

Downtime

Resolved Jul 12 at 12:25pm EDT

Manual Update Cron (Source) recovered.

69 previous updates

Jul 02, 2023
2 incidents

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jul 03 at 05:37am EDT

Auto Update Cron (Source) recovered.

5 previous updates

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jul 02 at 05:37am EDT

Auto Update Cron (Source) recovered.

3 previous updates

June 2023
Jun 30, 2023
1 incident

Auto Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Jul 01 at 08:01am EDT

Manual Update Cron (FB) recovered.

3 previous updates

Jun 29, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Jun 30 at 02:37am EDT

App Server recovered.

19 previous updates

Jun 28, 2023
1 incident

App Server is down

Downtime

Resolved Jun 28 at 11:10pm EDT

App Server recovered.

1 previous update

Jun 26, 2023
2 incidents

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...

Downtime

Resolved Jun 28 at 07:38pm EDT

Manual Update Cron (FB) recovered.

55 previous updates

App Server, Auto Update Cron (Source), Manual Update Cron (FB), and 1 other s...

Downtime

Resolved Jun 26 at 08:29am EDT

Manual Update Cron (FB) recovered.

5 previous updates

Jun 24, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 25 at 05:46am EDT

Auto Update Cron (Source) recovered.

5 previous updates

Jun 23, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 24 at 06:33am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Jun 22, 2023
1 incident

App Server, Auto Update Cron (Source), Manual Update Cron (FB), and 1 other s...

Downtime

Resolved Jun 23 at 08:42am EDT

Manual Update Cron (FB) recovered.

7 previous updates

Jun 21, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 22 at 05:55am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Jun 20, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 21 at 06:08am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Jun 19, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Jun 20 at 08:57am EDT

Manual Update Cron (FB) recovered.

9 previous updates

Jun 18, 2023
1 incident

App Server, Auto Update Cron (Source), Manual Update Cron (Source), and 1 oth...

Downtime

Resolved Jun 19 at 02:06pm EDT

Manual Update Cron (Source) recovered.

5 previous updates

Jun 17, 2023
2 incidents

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 18 at 05:48am EDT

Auto Update Cron (Source) recovered.

3 previous updates

App Server, Auto Update Cron (Source), Manual Update Cron (FB), and 1 other s...

Downtime

Resolved Jun 17 at 08:07am EDT

Manual Update Cron (FB) recovered.

5 previous updates

Jun 15, 2023
2 incidents

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 16 at 05:47am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Auto Update Cron (Source) is down

Downtime

Resolved Jun 15 at 05:43am EDT

Auto Update Cron (Source) recovered.

1 previous update

Jun 13, 2023
1 incident

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...

Downtime

Resolved Jun 14 at 05:58am EDT

Auto Update Cron (Source) recovered.

23 previous updates

Jun 12, 2023
1 incident

App Server, Auto Update Cron (Source), Manual Update Cron (FB), and 1 other s...

Downtime

Resolved Jun 13 at 08:30am EDT

Manual Update Cron (FB) recovered.

5 previous updates

Jun 11, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 12 at 05:45am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Jun 09, 2023
1 incident

App Server, Auto Update Cron (Source), Manual Update Cron (FB), and 1 other s...

Downtime

Resolved Jun 10 at 02:12pm EDT

Manual Update Cron (FB) recovered.

5 previous updates

Jun 08, 2023
2 incidents

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Jun 09 at 01:27am EDT

TikTok 4 - JobPriority Not 0 and TikTok 6 - Job Priority Not 0 recovered.

15 previous updates

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 08 at 05:50am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Jun 06, 2023
1 incident

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 07 at 05:47am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Jun 05, 2023
2 incidents

App Server and Auto Update Cron (Source) are down

Downtime

Resolved Jun 06 at 05:49am EDT

Auto Update Cron (Source) recovered.

3 previous updates

Auto Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Jun 05 at 08:20am EDT

Manual Update Cron (FB) recovered.

3 previous updates

Jun 03, 2023
1 incident

App Server is down

Downtime

Resolved Jun 03 at 11:08pm EDT

App Server recovered.

1 previous update

Jun 02, 2023
2 incidents

App Server, Auto Update Cron (Source), Manual Update Cron (FB), and 1 other s...

Downtime

Resolved Jun 03 at 08:11am EDT

Manual Update Cron (FB) recovered.

5 previous updates

App Server, Auto Update Cron (Source), Manual Update Cron (FB), and 1 other s...

Downtime

Resolved Jun 02 at 08:01am EDT

Manual Update Cron (FB) recovered.

5 previous updates