Previous incidents

December 2023
Dec 27, 2023
2 incidents

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Dec 28 at 12:22am EST

App Server and TikTok 3 - JobPriority Not 0 recovered.

7 previous updates

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 27 at 12:26am EST

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, PROD Scheduler Server - JobPriority Not 0, and 2 other resources recovered.

6 previous updates
Dec 22, 2023
1 incident

Marketing Website is down

Downtime

Resolved Dec 22 at 06:41pm EST

Marketing Website recovered.

1 previous update
Dec 21, 2023
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved Dec 21 at 04:46am EST

Auto Update Cron (Source) recovered.

1 previous update
Dec 20, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 20 at 01:55pm EST

Manual Update Cron (FB) recovered.

13 previous updates
Dec 18, 2023
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Dec 19 at 12:37pm EST

TikTok 2 - JobPriority Not 0 recovered.

36 previous updates
Dec 14, 2023
2 incidents

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 15 at 12:11am EST

TikTok 3 - JobPriority Not 0 recovered.

13 previous updates

Auto Update Cron (Source) is down

Downtime

Resolved Dec 14 at 06:10am EST

Auto Update Cron (Source) recovered.

1 previous update
Dec 13, 2023
1 incident

App Server, Processing Server (Scheduler), PROD Full /Snippet Server 0 - JobP...

Downtime

Resolved Dec 13 at 06:51am EST

Manual Update Cron (FB) recovered.

23 previous updates
Dec 11, 2023
1 incident

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...

Downtime

Resolved Dec 12 at 12:23pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

66 previous updates
Dec 06, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 09 at 01:16am EST

TikTok 2 - JobPriority Not 0 recovered.

25 previous updates
Dec 05, 2023
1 incident

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...

Downtime

Resolved Dec 06 at 01:55pm EST

Manual Update Cron (FB) recovered.

49 previous updates
November 2023
Nov 27, 2023
1 incident

App Server is down

Downtime

Resolved Nov 27 at 01:36am EST

App Server recovered.

1 previous update
Nov 24, 2023
1 incident

App Server is down

Downtime

Resolved Nov 24 at 06:58am EST

App Server recovered.

3 previous updates
Nov 07, 2023
1 incident

Marketing Website and Auto Update Cron (Source) are down

Downtime

Resolved Nov 07 at 12:11pm EST

Marketing Website recovered.

5 previous updates
Nov 03, 2023
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved Nov 03 at 05:35am EDT

Auto Update Cron (Source) recovered.

1 previous update
Nov 02, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Nov 02 at 09:17am EDT

TikTok 3 - JobPriority Not 0 recovered.

10 previous updates
Nov 01, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Nov 01 at 01:13pm EDT

TikTok 3 - JobPriority Not 0 recovered.

12 previous updates
October 2023
Oct 31, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Oct 31 at 10:08am EDT

TikTok 3 - JobPriority Not 0 recovered.

10 previous updates
Oct 30, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Oct 30 at 01:34pm EDT

Manual Update Cron (FB) recovered.

18 previous updates
Oct 28, 2023
1 incident

Marketing Website and App Server are down

Downtime

Resolved Oct 28 at 05:13pm EDT

Marketing Website recovered.

3 previous updates
Oct 20, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Oct 20 at 05:21am EDT

Auto Update Cron (Source) recovered.

12 previous updates
Oct 19, 2023
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Oct 19 at 01:55am EDT

TikTok 0 - JobPriority Not 0 recovered.

8 previous updates
Oct 17, 2023
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), P...

Downtime

Resolved Oct 18 at 02:34am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

41 previous updates
Oct 16, 2023
1 incident

Processing Server (Snippets + Full 4), Processing Server (Snippets + Full 5),...

Downtime

Resolved Oct 16 at 06:04pm EDT

Processing Server (Snippets + Full 4), Processing Server (Snippets + Full 5), Processing Server (Snippets + Full 6), and 2 other resources recovered.

3 previous updates
Oct 14, 2023
1 incident

Auto Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Oct 14 at 01:29pm EDT

Manual Update Cron (FB) recovered.

5 previous updates
Oct 13, 2023
1 incident

App Server is down

Downtime

Resolved Oct 13 at 02:32am EDT

App Server recovered.

1 previous update
Oct 10, 2023
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Oct 11 at 01:06pm EDT

Manual Update Cron (Source) recovered.

20 previous updates
Oct 09, 2023
1 incident

App Server is down

Downtime

Resolved Oct 09 at 02:40am EDT

App Server recovered.

1 previous update
Oct 06, 2023
1 incident

App Server is down

Downtime

Resolved Oct 06 at 02:46am EDT

App Server recovered.

1 previous update
Oct 04, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Oct 04 at 12:29am EDT

TikTok 7 - JobPriority Not 0 recovered.

13 previous updates