Previous incidents

May 2024
May 30, 2024
1 incident

Auto Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved May 31 at 05:49pm EDT

Manual Update Cron (FB) recovered.

5 previous updates
May 28, 2024
1 incident

Manual Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved May 29 at 05:53am EDT

Manual Update Cron (Source) recovered.

5 previous updates
May 27, 2024
1 incident

Auto Update Cron (Source), Manual Update Cron (Source), and 1 other service a...

Downtime

Resolved May 27 at 05:47pm EDT

Manual Update Cron (FB) recovered.

7 previous updates
May 26, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved May 26 at 05:44pm EDT

Manual Update Cron (FB) recovered.

3 previous updates
May 22, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...

Downtime

Resolved May 25 at 05:24pm EDT

Manual Update Cron (FB) recovered.

63 previous updates
May 20, 2024
1 incident

Auto Update Cron (Source), Manual Update Cron (FB), and 1 other service are down

Downtime

Resolved May 21 at 01:50am EDT

Manual Update Cron (FB) recovered.

5 previous updates
May 19, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 20 at 03:26am EDT

TikTok 2 - JobPriority Not 0 recovered.

14 previous updates
May 17, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...

Downtime

Resolved May 17 at 02:42am EDT

Processing Server (Scheduler) recovered.

37 previous updates
May 16, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 16 at 07:40am EDT

Manual Update Cron (FB) recovered.

19 previous updates
May 15, 2024
1 incident

Auto Update Cron (Source), Manual Update Cron (FB), and 1 other service are down

Downtime

Resolved May 15 at 07:57pm EDT

Auto Update Cron (Source) recovered.

7 previous updates
May 14, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 14 at 03:08pm EDT

Manual Update Cron (FB) recovered.

11 previous updates
May 13, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 13 at 01:44pm EDT

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

41 previous updates
May 11, 2024
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved May 12 at 07:06am EDT

Manual Update Cron (Source) recovered.

1 previous update
May 09, 2024
2 incidents

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 10 at 07:29am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

22 previous updates

Processing Server (TikTok 2), Processing Server (TikTok 5), and 8 other servi...

Downtime

Resolved May 09 at 07:12pm EDT

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

57 previous updates
May 07, 2024
1 incident

Some services are down

Downtime

Resolved May 07 at 10:09am EDT

Auto Schedule Jobs Queue went down.
May 04, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved May 04 at 07:42pm EDT

Manual Update Cron (FB) recovered.

1 previous update
May 02, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 02 at 03:14pm EDT

TikTok 1 - JobPriority Not 0 and TikTok 2 - JobPriority Not 0 recovered.

27 previous updates
May 01, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved May 01 at 05:43pm EDT

TikTok 0 - JobPriority Not 0 recovered.

44 previous updates
April 2024
Apr 30, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 30 at 05:08pm EDT

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

71 previous updates
Apr 29, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 29 at 12:49pm EDT

PROD Scheduler Server - JobPriority Not 0 recovered.

9 previous updates
Apr 25, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 25 at 03:18pm EDT

TikTok 2 - JobPriority Not 0 recovered.

8 previous updates
Apr 23, 2024
1 incident

Processing Server (Scheduler), PROD Full /Snippet Server 0 - JobPriority Not ...

Downtime

Resolved Apr 23 at 10:12am EDT

TikTok 1 - JobPriority Not 0 recovered.

20 previous updates
Apr 21, 2024
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Apr 22 at 04:45pm EDT

PROD Scheduler Server - JobPriority Not 0 recovered.

65 previous updates
Apr 18, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 19 at 03:11am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0, TikTok 0 - JobPriority Not 0, and TikTok 1 - JobPriority Not 0 recovered.

15 previous updates
Apr 16, 2024
1 incident

Auto Update Cron (Source), Manual Update Cron (Source), and 1 other service a...

Downtime

Resolved Apr 17 at 02:17pm EDT

Manual Update Cron (Source) recovered.

5 previous updates
Apr 15, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 15 at 07:58pm EDT

Manual Update Cron (Source) recovered.

21 previous updates
Apr 13, 2024
1 incident

Check Connection Status is down

Downtime

Resolved Apr 13 at 01:07am EDT

Check Connection Status recovered.

1 previous update
Apr 12, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 12 at 07:54am EDT

Auto Update Cron (Source) recovered.

17 previous updates
Apr 08, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 09 at 01:39pm EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

9 previous updates
Apr 07, 2024
1 incident

Check Connection Status is down

Downtime

Resolved Apr 07 at 12:44am EDT

Check Connection Status recovered.

1 previous update
Apr 05, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (Scheduler), and 7 ot...

Downtime

Resolved Apr 05 at 05:09am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

32 previous updates
Apr 01, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Apr 01 at 09:26am EDT

PROD Scheduler Server - JobPriority Not 0 and TikTok 0 - JobPriority Not 0 recovered.

19 previous updates
March 2024
Mar 30, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 30 at 09:59am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

12 previous updates
Mar 28, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 28 at 08:10pm EDT

Manual Update Cron (FB) recovered.

9 previous updates
Mar 27, 2024
1 incident

TikTok 0 - JobPriority Not 0, TikTok 1 - JobPriority Not 0, and 2 other servi...

Downtime

Resolved Mar 27 at 03:01am EDT

TikTok 3 - JobPriority Not 0 recovered.

11 previous updates
Mar 26, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 26 at 11:19am EDT

TikTok 3 - JobPriority Not 0 recovered.

14 previous updates
Mar 23, 2024
1 incident

Processing Server (Scheduler), PROD Full /Snippet Server 0 - JobPriority Not ...

Downtime

Resolved Mar 23 at 01:42am EDT

Processing Server (Scheduler) recovered.

8 previous updates
Mar 20, 2024
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved Mar 20 at 05:55am EDT

Auto Update Cron (Source) recovered.

1 previous update
Mar 19, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 19 at 02:22am EDT

TikTok 2 - JobPriority Not 0 recovered.

9 previous updates
Mar 15, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (TikTok 0), and 9 oth...

Downtime

Resolved Mar 15 at 07:57pm EDT

Manual Update Cron (Source) recovered.

30 previous updates
Mar 14, 2024
1 incident

App Server, Processing Server (Full + Snippet 0), and 9 other services are down

Downtime

Resolved Mar 14 at 06:28am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 and TikTok 1 - JobPriority Not 0 recovered.

45 previous updates
Mar 08, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 09 at 09:22am EST

TikTok 3 - JobPriority Not 0 recovered.

10 previous updates
Mar 06, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 07 at 01:32am EST

Manual Update Cron (Source) recovered.

16 previous updates
Mar 04, 2024
1 incident

Auto Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Mar 05 at 06:48am EST

Manual Update Cron (FB) recovered.

5 previous updates
Mar 01, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Mar 02 at 12:05am EST

TikTok 3 - JobPriority Not 0 recovered.

6 previous updates