Previous incidents

February 2024
Feb 29, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Feb 29 at 01:02am EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

12 previous updates
Feb 28, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Feb 28 at 01:54pm EST

Manual Update Cron (FB) recovered.

1 previous update
Feb 26, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Feb 26 at 06:41am EST

Manual Update Cron (FB) recovered.

1 previous update
Feb 20, 2024
1 incident

App Server, Processing Server (Full + Snippet 0), and 10 other services are down

Downtime

Resolved Feb 21 at 07:28pm EST

Manual Update Cron (Source) recovered.

33 previous updates
Feb 14, 2024
1 incident

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved Feb 15 at 01:28pm EST

Manual Update Cron (FB) recovered.

28 previous updates
Feb 09, 2024
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Feb 09 at 06:53pm EST

Manual Update Cron (Source) recovered.

1 previous update
Feb 06, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Feb 06 at 01:11pm EST

Manual Update Cron (FB) recovered.

1 previous update
Feb 02, 2024
1 incident

App Server is down

Downtime

Resolved Feb 02 at 04:41am EST

App Server recovered.

1 previous update
Feb 01, 2024
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, and 8 other serv...

Downtime

Resolved Feb 01 at 11:11am EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

36 previous updates
January 2024
Jan 28, 2024
1 incident

Manual Update Cron (FB), Deactivate Expired Plans, and 1 other service are down

Downtime

Resolved Jan 28 at 10:56pm EST

Check Connection Status recovered.

3 previous updates
Jan 24, 2024
1 incident

Manual Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Jan 25 at 05:49am EST

Manual Update Cron (Source) recovered.

3 previous updates
Jan 21, 2024
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Jan 22 at 12:48am EST

Manual Update Cron (FB) recovered.

1 previous update
Jan 18, 2024
1 incident

Check Connection Status is down

Downtime

Resolved Jan 18 at 11:20pm EST

Check Connection Status recovered.

1 previous update
Jan 13, 2024
2 incidents

Check Connection Status is down

Downtime

Resolved Jan 13 at 11:37pm EST

Check Connection Status recovered.

1 previous update

Manual Update Cron (FB) is down

Downtime

Resolved Jan 13 at 01:57pm EST

Manual Update Cron (FB) recovered.

1 previous update
Jan 11, 2024
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Jan 11 at 07:05am EST

Auto Update Cron (Source) recovered.

8 previous updates
Jan 09, 2024
1 incident

Auto Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Jan 10 at 06:53am EST

Manual Update Cron (FB) recovered.

3 previous updates
Jan 05, 2024
1 incident

Auto Update Cron (Source) and Manual Update Cron (Source) are down

Downtime

Resolved Jan 05 at 06:01pm EST

Manual Update Cron (Source) recovered.

3 previous updates
December 2023
Dec 27, 2023
2 incidents

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snipp...

Downtime

Resolved Dec 28 at 12:22am EST

App Server and TikTok 3 - JobPriority Not 0 recovered.

7 previous updates

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 27 at 12:26am EST

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, PROD Scheduler Server - JobPriority Not 0, and 2 other resources recovered.

6 previous updates
Dec 22, 2023
1 incident

Marketing Website is down

Downtime

Resolved Dec 22 at 06:41pm EST

Marketing Website recovered.

1 previous update
Dec 21, 2023
1 incident

Auto Update Cron (Source) is down

Downtime

Resolved Dec 21 at 04:46am EST

Auto Update Cron (Source) recovered.

1 previous update
Dec 20, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 20 at 01:55pm EST

Manual Update Cron (FB) recovered.

13 previous updates
Dec 18, 2023
1 incident

Processing Server (Full + Snippet 0), PROD Full /Snippet Server 0 - JobPriori...

Downtime

Resolved Dec 19 at 12:37pm EST

TikTok 2 - JobPriority Not 0 recovered.

36 previous updates
Dec 14, 2023
2 incidents

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 15 at 12:11am EST

TikTok 3 - JobPriority Not 0 recovered.

13 previous updates

Auto Update Cron (Source) is down

Downtime

Resolved Dec 14 at 06:10am EST

Auto Update Cron (Source) recovered.

1 previous update
Dec 13, 2023
1 incident

App Server, Processing Server (Scheduler), PROD Full /Snippet Server 0 - JobP...

Downtime

Resolved Dec 13 at 06:51am EST

Manual Update Cron (FB) recovered.

23 previous updates
Dec 11, 2023
1 incident

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...

Downtime

Resolved Dec 12 at 12:23pm EST

PROD Full /Snippet Server 1 - JobPriority Not 0 and TikTok 3 - JobPriority Not 0 recovered.

66 previous updates
Dec 06, 2023
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Dec 09 at 01:16am EST

TikTok 2 - JobPriority Not 0 recovered.

25 previous updates
Dec 05, 2023
1 incident

App Server, Processing Server (Full + Snippet 0), Processing Server (Full + S...

Downtime

Resolved Dec 06 at 01:55pm EST

Manual Update Cron (FB) recovered.

49 previous updates