Previous incidents

August 2025
Aug 28, 2025
1 incident

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...

Downtime

Resolved Aug 28 at 11:38am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

16 previous updates
Aug 27, 2025
1 incident

Processing Server (TikTok 1), Processing Server (TikTok 3), and 2 other servi...

Downtime

Resolved Aug 27 at 07:46am EDT

Processing Server (TikTok 5) recovered.

7 previous updates
Aug 16, 2025
1 incident

Processing Server (TikTok 4), Processing Server (TikTok 5), and 1 other servi...

Downtime

Resolved Aug 16 at 09:01pm EDT

Processing Server (TikTok 4) recovered.

4 previous updates
Aug 13, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 14 at 12:35am EDT

Manual Update Cron (Source) recovered.

1 previous update
Aug 12, 2025
1 incident

Manual Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Aug 12 at 06:30pm EDT

Manual Update Cron (Source) recovered.

3 previous updates
Aug 11, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 11 at 12:44pm EDT

Manual Update Cron (Source) recovered.

1 previous update
Aug 07, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 08 at 12:51am EDT

Manual Update Cron (Source) recovered.

1 previous update
Aug 06, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved Aug 06 at 04:04am EDT

Processing Server (Snippets + Full 5) and Processing Server (Snippets + Full 6) recovered.

15 previous updates
Aug 05, 2025
1 incident

Processing Server (TikTok 3) is down

Downtime

Resolved Aug 05 at 04:15pm EDT

Processing Server (TikTok 3) recovered.

1 previous update
Aug 04, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 04 at 12:42pm EDT

Manual Update Cron (Source) recovered.

1 previous update
July 2025
Jul 07, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...

Downtime

Resolved Aug 01 at 06:51am EDT

Manual Update Cron (Source) recovered.

108 previous updates
Jul 06, 2025
1 incident

Processing Server (Full + Snippet 2) and PROD Full /Snippet Server 1 - JobPri...

Downtime

Resolved Jul 06 at 06:26pm EDT

Processing Server (Full + Snippet 2) recovered.

3 previous updates
Jul 05, 2025
1 incident

Processing Server (Snippets + Full 6) is down

Downtime

Resolved Jul 05 at 12:25pm EDT

Processing Server (Snippets + Full 6) recovered.

1 previous update
Jul 02, 2025
1 incident

Processing Server (TikTok 2) is down

Downtime

Resolved Jul 02 at 06:02pm EDT

Processing Server (TikTok 2) recovered.

1 previous update
June 2025
Jun 30, 2025
1 incident

Processing Server (Snippets + Full 4) and Processing Server (Snippets + Full ...

Downtime

Resolved Jun 30 at 05:35pm EDT

Processing Server (Snippets + Full 7) recovered.

3 previous updates
Jun 26, 2025
1 incident

Processing Server (Snippets + Full 7) is down

Downtime

Resolved Jun 26 at 11:31pm EDT

Processing Server (Snippets + Full 7) recovered.

1 previous update
Jun 25, 2025
1 incident

Processing Server (Full + Snippet 3), Processing Server (Snippets + Full 5), ...

Downtime

Resolved Jun 25 at 11:45am EDT

Processing Server (Full + Snippet 3) recovered.

3 previous updates
Jun 20, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (TikTok 6), and 8 oth...

Downtime

Resolved Jun 20 at 12:38pm EDT

Processing Server (Full + Snippet 0) recovered.

13 previous updates
Jun 19, 2025
1 incident

Processing Server (Snippets + Full 7) is down

Downtime

Resolved Jun 19 at 03:23pm EDT

Processing Server (Snippets + Full 7) recovered.

1 previous update
Jun 18, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Full + Snippet 1), a...

Downtime

Resolved Jun 18 at 05:37pm EDT

Processing Server (Full + Snippet 3) recovered.

5 previous updates
Jun 17, 2025
1 incident

Processing Server (Full + Snippet 2) and Processing Server (Snippets + Full 4...

Downtime

Resolved Jun 17 at 07:05pm EDT

Processing Server (Snippets + Full 4) recovered.

3 previous updates
Jun 16, 2025
1 incident

Processing Server (Full + Snippet 1) is down

Downtime

Resolved Jun 16 at 05:35am EDT

Processing Server (Full + Snippet 1) recovered.

1 previous update
Jun 14, 2025
1 incident

Processing Server (Snippets + Full 6) is down

Downtime

Resolved Jun 14 at 04:49pm EDT

Processing Server (Snippets + Full 6) recovered.

1 previous update
Jun 12, 2025
1 incident

Marketing Website, Processing Server (Full + Snippet 2), and 11 other service...

Downtime

Resolved Jun 12 at 04:14pm EDT

Marketing Website recovered.

17 previous updates
Jun 11, 2025
1 incident

Processing Server (TikTok 1), Processing Server (TikTok 2), and 8 other servi...

Downtime

Resolved Jun 11 at 03:09am EDT

Processing Server (TikTok 2) and Processing Server (TikTok 3) recovered.

12 previous updates
Jun 10, 2025
1 incident

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...

Downtime

Resolved Jun 10 at 02:07am EDT

TikTok 0 - JobPriority Not 0 recovered.

16 previous updates
Jun 07, 2025
1 incident

Processing Server (Full + Snippet 2) and Processing Server (Full + Snippet 3)...

Downtime

Resolved Jun 07 at 04:26am EDT

Processing Server (Full + Snippet 2) and Processing Server (Full + Snippet 3) recovered.

1 previous update