Previous incidents

September 2025
Sep 27, 2025
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 1), and 7 other servi...

Downtime

Resolved Sep 27 at 05:56am EDT

Processing Server (TikTok 1) recovered.

15 previous updates

Sep 23, 2025
1 incident

App Server, PROD Full /Snippet Server 0 - JobPriority Not 0, and 6 other serv...

Downtime

Resolved Sep 23 at 02:30am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 - JobPriority Not 0, and PROD Scheduler Server - JobPriority Not 0 recovered.

8 previous updates

Sep 20, 2025
1 incident

Manual Update Cron (FB) is down

Downtime

Resolved Sep 20 at 11:48am EDT

Manual Update Cron (FB) recovered.

1 previous update

Sep 18, 2025
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Sep 18 at 03:51am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 and PROD Scheduler Server - JobPriority Not 0 recovered.

9 previous updates

Sep 17, 2025
1 incident

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...

Downtime

Resolved Sep 17 at 12:03pm EDT

Manual Update Cron (FB) recovered.

38 previous updates

Sep 16, 2025
1 incident

Processing Server (Full + Snippet 0) and Manual Update Cron (FB) are down

Downtime

Resolved Sep 16 at 02:17pm EDT

Processing Server (Full + Snippet 0) recovered.

3 previous updates

Sep 13, 2025
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Sep 13 at 02:30am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

9 previous updates

Sep 09, 2025
2 incidents

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...

Downtime

Resolved Sep 09 at 09:51pm EDT

Processing Server (Full + Snippet 2) and Processing Server (Full + Snippet 3) recovered.

3 previous updates

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...

Downtime

Resolved Sep 09 at 06:22pm EDT

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

15 previous updates

Sep 08, 2025
1 incident

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...

Downtime

Resolved Sep 08 at 06:35pm EDT

PROD Full /Snippet Server 1 - JobPriority Not 0 recovered.

15 previous updates

Sep 05, 2025
1 incident

PROD Full /Snippet Server 0 - JobPriority Not 0, PROD Full /Snippet Server 1 ...

Downtime

Resolved Sep 05 at 11:58am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

7 previous updates

Sep 01, 2025
1 incident

Processing Server (TikTok 0), Processing Server (TikTok 1), and 8 other servi...

Downtime

Resolved Sep 01 at 06:52pm EDT

Manual Update Cron (Source) recovered.

12 previous updates

August 2025
Aug 28, 2025
1 incident

Processing Server (Full + Snippet 1), Processing Server (Full + Snippet 2), a...

Downtime

Resolved Aug 28 at 11:38am EDT

PROD Full /Snippet Server 0 - JobPriority Not 0 recovered.

16 previous updates

Aug 27, 2025
1 incident

Processing Server (TikTok 1), Processing Server (TikTok 3), and 2 other servi...

Downtime

Resolved Aug 27 at 07:46am EDT

Processing Server (TikTok 5) recovered.

7 previous updates

Aug 16, 2025
1 incident

Processing Server (TikTok 4), Processing Server (TikTok 5), and 1 other servi...

Downtime

Resolved Aug 16 at 09:01pm EDT

Processing Server (TikTok 4) recovered.

4 previous updates

Aug 13, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 14 at 12:35am EDT

Manual Update Cron (Source) recovered.

1 previous update

Aug 12, 2025
1 incident

Manual Update Cron (Source) and Manual Update Cron (FB) are down

Downtime

Resolved Aug 12 at 06:30pm EDT

Manual Update Cron (Source) recovered.

3 previous updates

Aug 11, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 11 at 12:44pm EDT

Manual Update Cron (Source) recovered.

1 previous update

Aug 07, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 08 at 12:51am EDT

Manual Update Cron (Source) recovered.

1 previous update

Aug 06, 2025
1 incident

Processing Server (Full + Snippet 0), Processing Server (Snippets + Full 4), ...

Downtime

Resolved Aug 06 at 04:04am EDT

Processing Server (Snippets + Full 5) and Processing Server (Snippets + Full 6) recovered.

15 previous updates

Aug 05, 2025
1 incident

Processing Server (TikTok 3) is down

Downtime

Resolved Aug 05 at 04:15pm EDT

Processing Server (TikTok 3) recovered.

1 previous update

Aug 04, 2025
1 incident

Manual Update Cron (Source) is down

Downtime

Resolved Aug 04 at 12:42pm EDT

Manual Update Cron (Source) recovered.

1 previous update